Digital Analytics Implementation Specialist

• Great opportunity within our Qantas Digital Business Unit
• Support the uplift of Analytics across Qantas, through the promotion of data-driven measurement, insights, and solutions for Digital and Marketing
• Full-time permanent position based at our Head Office in Mascot

We’ve always been pioneers, and we’re proud to see that spirit in our people today. Our resilience has helped us through good and tough times, and it still drives us to keep pushing the challenging expectations today. Our corporate functions include Corporate Affairs, Public Company, Legal, Finance, Treasury, Industrial Relations, IT, Sustainability, People and Customer, supporting the CEO in making Qantas a market leading, global organisation.
As the Digital Analytics Implementation Specialist, you will be responsible for implementing and maintaining Analytics and Tag Management systems across both Web and App for Qantas (Airline) and the Qantas Group where applicable.
You will work with key stakeholders across management and technical teams to ensure that our Data and Analytics implementations are best of class, enabling both Digital and Marketing teams to successfully track, analyse and measure the effectiveness of campaigns, feature developments, App health, Site Health, commercial revenue performance, customer journey mapping, conversion rate optimisation, A/B testing and experimentation.
This role will also collaborate with teams across different business units, run training and workshops, and advocate for self-service analytics and reporting.
You’ll have –

• At least 2-3 years’ experience in Analytics implementation, especially across App environments
• Demonstrated experience with implementing Adobe Analytics or Adobe Experience Platform SDK – essential across both Web and App
• Demonstrated experience and proficiency in the implementation of other analytics solutions such as Google Analytics, GTM, DataDog
• Experience with administration and implementation of tag management systems across web / mobile app using tools such as Adobe Launch, Google Tag Manager
• Strong attention to detail and a deep fluency in quantitative analysis with a passion for data-driven insights to help communicate and drive product, content, experimentation, and marketing outcomes
• Knowledge and experience of JavaScript for custom tracking implementation
• Experience with A/B, Multivariate and CRO testings
• Ability to translate business requirements into efficient and reliable data solutions
• Excellent interpersonal, verbal, and written communication skills
• Proficiency with modern productivity tools such as Jira, Teams, Confluence, Slack
• Proficiency in data analysis tools such as SQL, R or Python is a plus
• Knowledge of privacy legislation, consent management and privacy-first data encryption is desirable

Why Qantas?
You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.
There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.
The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.
Be a part of something special and play your part in the Qantas story – get in touch today.
Applications close on the 31st of January
Please note: Applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.