Digital Platform & Content Specialist

About the role

As we continue to embrace innovation and connectivity, we are seeking a passionate Digital Platform & Content Specialist to join our team and leverage the City’s websites to engage with our community effectively. 

In this role, you will create and manage the City’s website content and deliver a modern, user-centric website that provides clear and accurate information that is accessible to all visitors. With the ability to make informed decisions driven by research and analytics, this role would suit a content designer with exceptional writing skills that is able to write succinctly whilst meeting accessibility and SEO standards.

Covering a period of long service leave, this is a temporary full-time position from April to July 2024.

A snapshot of your new role:

• Drive the City’s website content strategy to ensure a consistent and accessible user experience
• Consult with internal stakeholders to determine content requirements, whilst promoting 
  user-focused content design
• Lead the content design and development process, including writing, editing and publishing, ensuring continuous improvement through analysing feedback, data and research
• Translate technical terminology and complex concepts into plain English that is clear, engaging and user-focused 
• Manage the day-to-day operation of the content management system including training staff, providing first level support, and processing content requests

Who we’re looking for

• A relevant degree and/or considerable demonstrated relevant experience 
• Substantial experience writing, editing and publishing online content for large websites, including overall responsibility of website curation (please note this is not a content marketing role)
• Specialist knowledge of content design and the customer experience - able to make complex language, concepts and processes easy to understand
• Technical proficiency in using Content Management Systems, including a solid understanding of how they can be optimised to deliver content experiences
• Demonstrated ability in developing strong relationships, including people leaders and senior managers
• Proven experience performing continuous improvement of website information architecture
• Proficiency in Google Analytics, SEO monitoring and optimisation and strong understanding of web content accessibility guidelines (WCAG) and inclusive design

Why apply for this role?

• An opportunity to leverage your skill-set and ensure a great customer experience through modern, accessible and user-centric websites 
• A temporary full-time position from April to July 2024
• $98,698.05 - $110,134.90 per annum + super
• Membership to Cannington and Riverton Leisureplexes (gym, aquatics, sauna, group fitness)

Impact the Community in a Big Way

City of Canning aims to be a welcoming and thriving city, giving our people an opportunity to thrive through work that truly makes a difference!  With a population of around 100,000 over 64 square km of land, we provide services to support and develop our community every day. We believe that engaging people with diverse backgrounds and all abilities will assist in delivering superior services to our community and are committed to the principles of equal opportunity for all.

Canning welcomes you to apply:

To view the position description and complete an application, visit www.canning.wa.gov.au/jobs, select the position and click “APPLY” (Resume & Cover letter PDF format preferred). You may also contact Reuben Thom 0409 328 *** for a confidential discussion.

Applications are open until 5.00pm Wednesday 27 March 2024, we reserve the right to contact applicants and close the advertising period early.