MECCA
Digital Product DesignerTo enable our customers to feel and look their best by offering them the worldโs best line-up of beauty and skin-care brands (+ more), coupled with exceptional service.
Why MECCAVisit website
We have over 5,000 MECCA team members across 100+ retail stores throughout Australia and New Zealand, a rapidly growing online business, two Distribution Centres, and a bustling Support Centre in the heart of Melbourne working to deliver on our purpose every single day. Our ongoing growth is fuelled by opening new stores and reaching new customers, launching new products, and harnessing the latest technology to constantly innovate and evolve our concepts, experiences, and service offerings. Whether you join MECCA in one of our Retail stores, our Support Centre or our Distribution Centre (DC), you will be an integral part of the MECCA family.
About the roleAs we continue to put the customer at the forefront of our growth strategy, the Digital Product Designer will be passionate about the customer, well versed in UX methods to solve customer and user problems and in designing seamless Digital Products, which ultimately helps MECCA achieve its mission to make every single customer look, feel and be their best.
What you'll be responsible for- ๐ Project Coordination
Coordinate people and processes to ensure the effective and timely running of a project
- ๐ฐ Leading of UX and UI Design
Lead the design of product features underpinned by UX and UI Design principles to create desired user-centred experiences
- ๐ก Customer Journey Insight Development
Understand a brandโs customers and their journey throughout touch points and processes, to drive strategy for positive customer experience
- ๐ฅ Collaboration
Works with others by being open, clear in communication and listening to achieve goals
- ๐๐ผ Flexibility
Copes with changes and ambiguity in varying circumstances and can adapt behaviour effectively
- ๐ญ Critical thinking
Identifies and synthesizes patterns and trends amongst various sources of information to reach a meaningful conclusion, perspective or insight