Digital Solutions Support - Team Leader | Full-Time Permanent

Closes: 11 April 2024 Classification: Information Technology Officer Class 2 Salary: $95,746 - $109,072 plus superannuation Position No: 57463 Directorate: ACT Health Advertised (Gazettal date): 28 March 2024 Contact Officer: Layla Tabaja on ************@act.gov.au or 620 54199 Details: The Digital Solutions SupportTeam Leader, under the general direction of the Assistant Director, Digital Solutions Support, supervises the team that provides ICT technical support to the users of systems within the ACT public health system. The role is required to also undertake help desk activity and provide technical support outside of usual business hours through a roster arrangement utilizing on call overtime arrangements and shifts that can be scheduled at any time seven days per week, 24 hours per day. This position is responsible for the direct supervision of approximately twelve level one support staff. Lead the team to provide exemplary proactive and reactive level 1 support electronically and face to face across the full range…
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