AddressLevel 9 $165,171 - $177,186 pa (PSCSAA 2022)
Fixed Term - Full Time
Perth CBD
2024-03-04 4:00 PM
Director Conciliation and Services
(MIS17121)
Are you a dynamic leader with a passion for driving strategic direction and achieving operational excellence?
We are seeking a qualified and experienced Director to lead our Conciliation and Services Directorate.
This opportunity is a Senior Executive Service (SES) role for a fixed term, full-time appointment for up to five (5) years.
About us
The Consumer Protection Division is responsible for promoting fair trading and consumer protection in Western Australia. The Conciliation and Services Directorate is responsible for Conciliation and trader intervention activities assisting businesses and consumers resolve disputes, and to remedy improper practices that impact consumers, bonds administration managing the smooth operation of the lodging and disposal of bonds for tenants and landlords and regional services representing Consumer Protection in the regions.
To learn more about the Department and what we have to offer, please visit our website, and to keep up to date on activities, you can follow us on LinkedIn.
About the role
As the Director Conciliation and Services, you will lead and direct the operations of the Directorate. Reporting directly to the Executive Director, your responsibilities will include providing strategic advice on the directorate's operations and ensuring the achievement of outcomes identified in the Department's Strategic Plan and ongoing reform initiatives. In addition to overseeing the directorate's operations, this role requires professional leadership in actively promoting strategies, policies, and systems that guide the division toward a strategic direction. You will play a critical role in identifying emerging issues impacting consumers, along with taking charge of media services on behalf of the Industry Regulation and Consumer Protection Group.
This role offers a unique opportunity for an experienced leader to drive impactful change in consumer protection and industry regulation within Western Australia. If you are an experienced and proactive leader with highly developed communication and stakeholder management skills, we invite you to apply.
This position is located in Perth, at 140 William Street.
Need further information?
To learn more about the role, please refer to the Form (JDF) attached. If you have any questions about the role itself to help tailor your application, please contact Tim Banfield, Executive Director Consumer Protection on (08) 6552 9395.
How to apply
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