Director, HR Shared Services

Director, HR Shared Services

• Based in Paramatta - hybrid and flexible arrangements available.
• Ongoing role
• $232,708 - $256,811 total remuneration payable

Your role
An exciting opportunity to lead a diverse team providing expert operational solutions for HR services, service escalations and performance improvement opportunities. As part of the Shared Services & Customer Experience branch, you will also be responsible for leveraging tactical solutions and technology to drive consistent and efficient advisory and transactional services.
What you'll do
You will lead a high-performing team to deliver efficient, quality HR client services, working collaboratively with senior stakeholders at all levels.
You will also

• Drive the delivery of a coordinated and consistent approach to HR Payroll, organisational management and HR reporting Shared Services for approximately 30,000 employees across the Department and Executive Agencies.
• Build team capabilities to ensure the delivery of high quality, efficient customer-centred HR service delivery across the Department of Communities and Justice Agency Portfolio.
• Deliver key projects, deliverables and services relating to payroll, HR, organisational management, and reporting.
• Direct compliance activities, ensuring that all regulatory and business performance targets are not just met, but also exceeded.
• Manage continuous improvement efforts, and foster a culture of continuous improvement and change within the workplace.
• Lead the Department's HR Shared Services function and the ongoing transformation of the Shared Services delivery model.
• Lead and Manage an engaged and high-performing team.

What we're looking for

• Ability to manage service quality and continuity in a continuously changing and disruptive environment, while keeping up to date with government reforms and initiatives occurring in the public sector.
• Exceptional stakeholder management skills.
• Ability and experience to lead with influence, and drive teams through periods of transformation and change .
• Senior management experience and knowledge of Payroll, organisational, management, SAP and other business systems and processes to deliver HR transaction and advisory customer centric services.

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To apply directly via the DCJ Careers site click . Search for the job and click the 'Apply now' button.
We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply.
What We Offer
We offer a variety of benefits, including:

• A challenging and rewarding career.
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities.
• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on
We do work that really matters
Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families, and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.
Apply now and join where we will support you and provide an exciting and flexible working environment!
Are you ready to join us?
Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).
Applications close: Sunday, 4 February 2024 at 11:59pm AEST
Got a question?
For more information about the role or what it's like to work for DCJ, please contact on Melissa Ross at .
If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please contact Dylan Huke on Dylan.Huke@dcj.nsw.gov.au
Visit to learn more.
Inclusion and Diversity lies at the heart of how we recruit
We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers, and other diversity groups.
To find out what DCJ are doing to build an inclusive and diverse workforce, visit .
Other Information
A Talent Pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
For more information visit .
Thank you for your interest in this role. We look forward to receiving your application.