Director, Impact Data And Evaluation

• Full-time role based in Sydney or Canberra; other locations may be negotiable
• 210K inclusive of Super + Salary Packaging
• Flexible, friendly organisation – Hybrid work options available!

Our Organisation 

The Benevolent Society’s vision is to build a just society where all Australians can live their best life. For more than 200 years we have supported people at the margins of society: Aboriginal and Torres Strait Islander Australians; children, young people, and their families; older people; carers and people with disability. We are an independent, non-religious service provider which supports people to live life their way.   

As part of The Benevolent Society vision, we are strongly committed to reconciliation with our First Nations people of Australia. We remain steadfast in our commitment to promoting the economic, political, and social inclusion of Aboriginal and Torres Strait Islander peoples.  

About the role

As a key leader, reporting to the Executive Director, Strategy and Quality, you will be responsible for driving improved data maturity and client insights. You will be accountable for the implementation of an Outcomes Framework, delivery of an evaluation program, a data maturity model and supporting the development of a Social Impact Measurement Framework and the development of a knowledge management strategy linking to our strategic Pillar 2 ‘Influencing Social Change’.

You will work closely with the Executive and other Senior Managers to ensure best practice approaches to evaluation and research that measures the outcomes and impact of the Organisation’s services.  

Duties

• Collaborate with the Executive and Senior Leadership teams to identify business critical strategic and operational information needs, ensuring that data is used to support decision-making and planning processes
• Implement knowledge management practices that ensures knowledge is treated as a strategic asset, is systematically captured and shared across the organisation to drive performance
• Liaise with other organisations and stakeholders to undertake performance, outcome and impact benchmarking
• Analyse business intelligence activities-define consistent metrics and data sources for client reporting and develop and implement relevant dashboards for Operational and Executive management to analyse a range of client data sets within the organisations client data collection platforms
• Aggregate and analyse a range of client data sets within the organisation’s client data collection platforms
• Provide effective people and leadership that promotes employee engagement through the communication of clear expectations and feedback, provide regular recognition, develop talent an provide timely and effective management and resolution of issues and concerns

Our Benefits    

We support people to live their best life. That includes you, our employee. A ‘best life’ is unique to everyone and can change as life changes. Here are a few things you might be interested in:    

• Salary Benefits - You can package up to $15,900 pa of you pre-tax salary to pay for everyday expenses before income tax is calculated, meaning you take home even more pay!  
• Motor Vehicle Packaging Options – to suit your lifestyle.    
• Work/Life Balance - Flexible work arrangements including part time hours, hybrid home/office work arrangements, 1 accrued day off a month for full time employees.    
• Recognition and Reward – Sector competitive remuneration, various recognition programs and access to long service leave after 5 years     
• Wellness - Fitness passport + Employee Assistance Program + opportunity to purchase additional leave.     
• Professional development – We tailor career development opportunities to all employees and volunteers for career enrichment, fulfilment, and growth  
• Our Reconciliation Commitment – a First Nations employees are entitled up to 10 days of unpaid leave for ceremonial purposes, as well as the option to be a voice on our RAP working group, and have the opportunity for cultural and professional development that supports career pathways.  

Skills and Experience

We want you to be successful in your new role! This means you’ll have:

• Tertiary qualifications in social impact measurement, evaluation, business analytics or equivalent
• Strong leadership skills and experience along with a highly collaborative approach
• A deep understanding of the development and implementation of contemporary knowledge management systems, data governance, outcomes frameworks and social impact measurement
• Ability to conceptualise analytics solutions, including design and development of business intelligence reports
• Understanding of data-related risks and opportunities, and relevant privacy, statutory and contractual reporting environments
• Significant experience in data analysis and reporting; community sector experience is a plus

To be considered for the role you will have experience supporting executive levels of management and demonstrate the ability to align insights and reporting to the strategic plan. It will be to your advantage if you have a proven track record of success in achieving organisational outcomes in knowledge management and outcomes frameworks and experience in compliance with Privacy and Data Security legislation. Leadership experience in a complex and diverse community-based services organisation is highly desirable.

If you identify as Aboriginal and/or Torres Strait Islander peoples, then we want to hear from you. The Benevolent Society recognises and values cultural knowledge and wisdom of the First Nations people, we therefore strongly encourage you to apply. We are strongly committed to being an Employer of Choice, one who offers, provides, and practices cultural safety in our workplace. 

Apply Today and Be Part of Something Extraordinary! Applications close COB 11th of March 2024.

To apply please follow the link and submit your current CV along with a 1 page cover letter discussing your reasons for applying and suitability for the role  

The Benevolent Society respects and promotes human rights and diversity and is committed to building an inclusive culture. We welcome diversity in all its forms; applications from underrepresented communities are strongly encouraged. We value relationships with our local Aboriginal community and welcome applications from its members. We see ability not disability, if you identify as a person with a different ability, please get in contact to let us know how we can accommodate your needs. We pride ourselves on being a client and child safe organisation and as such all our staff and volunteers go through security screening relevant to the role.

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