This role resides in a branch that is responsible for the development and implementation of their Digital Health Strategy; engagement with clinical and support areas to identify technology solutions to enhance the quality and efficiency of patient centred care
Role Description:
The Director of Change and Communications is responsible for the provision of high level project change and communication management strategies and activities for the delivery of successful projects in line with the Digital Solutions Division Delivery frameworks and processes
Responsibilities include:
- Develop, plan and lead the organisational change management strategies and activities to support adoption of project and program changes.
- Support the development and implementation of the stakeholder engagement strategy and communications plan.
- Lead the development, implementation and review of Change management and communications plans and strategies to ensure the successful implementation of larger projects.
- Provide high level advice and support to the program stakeholders, Executive Branch Managers and other senior management and staff in the execution of projects and programs.
- Engage and influence key internal and external stakeholders and build and maintain effective networks and relationships to achieve the change management objectives.
- Manage project documentation and records in accordance with records management legislation, including official files and electronic file management systems (Objective)
- Strong leadership and management skills including the ability to lead organisational change in a complex stakeholder organisation.
- Extensive experience in the development and implementation of targeted communications to achieve a desired outcome.
- Excellent written and verbal communication skills and demonstrated experience in the development of a range of documentation including articles, reports, briefs, plans and submissions.
- Experience and knowledge of Change management principles, methodologies, and tools.
- Tertiary qualifications or equivalent in Change Management or related disciplines would be highly regarded
- Demonstrated experience in the delivery of complex change management programs, including those that have faced considerable resistance.
- Strong knowledge of Change management methodologies and frameworks, such as Prosci and ADKAR.
- Excellent organisational and time management skills, with the ability to prioritise tasks and meet deadlines.
- Adept at navigating ambiguity and adapting to changing project requirements
Keywords: Director Change, Director Communications, Change analysis, change plan, communication strategy, Change Management, Prosci, ADKAR, communication plan, impact analysis, training, coaching, government