Director Of Rooms

South Australia’s newest international luxury hotel, positioned in the heart of Adelaide, just footsteps from the River Torrens and Light Square, the Sofitel Adelaide is surrounded by the city’s historic treasures and contemporary icon, linking Adelaide’s modern joie de vivre with classic French Bordelais art de vivre to articulate an enriched experience of captivating refinement.

We are “relentlessly guest obsessed” in everything we do, and work to deliver the very best culinary and service experience for our discerning clientele.

What you will be doing:

• Providing direction, leadership and management support to the Engineering, Housekeeping, Club Millesime and Front Office teams, ensuring all related areas are performing in a cohesive manner linked to the hotels core objectives and company philosophies.
• Establishing and maintaining close working relationships with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service.
• Ensuring hotel cleanliness standards are maintained while meeting productivity goals.
• Effective supervision of all guest arrivals and departures ensuring that room allocations and check in/check out processes follow set procedures and are customer focused
• Oversee relationships with contractors to ensure requirements as agreed are met and costs are managed
• Implement yield management strategies to optimise rate and occupancy on a daily basis.
• Liaise with Sales & Marketing and operating department to ensure events and conference activities are well managed and consistent with client expectations.

Your experience and skills include:

• Minimum 3 years experience in a similar role within luxury 5-star operations
• Thorough understanding of Opera, desirable
• Current and valid full drivers licence
• Leadership skills to maintain an effective work group
• Immaculate professional image at all times through personal presentation / interpersonal skills.
• An awareness of industry trends in service, product and presentation
• Initiates contacts and establishes rapport easily
• Asserts point of view directly yet tactfully
• Organises time & work efficiently
• Effective numeracy, verbal and written communication skills
• Aptitude for developing promotions and marketing

Your team and working environment:

Be part of Sofitel Adelaide's growing team with the opportunity to build your skills and expertise to reach the best version of YOU.

At the Sofitel Adelaide, you will take your embrace your GRIT as your chosen superpower. You will have the opportunity to make every contribution count and we aim that every interaction will make you #feelvalued by creating a fun, fast-paced and rewarding work environment

What is in it for you:

• Employee benefit card offering discounted accommodation and food & beverage discounts in Accor properties worldwide
• up to 50% discount on meals at Sofitel Adelaide
• Family & Friends accommodation discounts
• Learning programs through our Academies
• Fully laundered uniform provided
• Free 24 hour access to our Employee Assistance Program
• Opportunities to develop your talent and grow within our property and across the world!
• Ability to make a difference through our corporate social responsibility activities
• Multiple positions available, both part-time and full-time to suit your avalibility

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.  To discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo!  #BELIMITLESS