Director Of Rooms | Adelaide

Director of Rooms | Adelaide
Salary Package: up to $120K + Super + 10% Bonus

THE COMPANY
• International award-winning hotel
• Fast-paced and rewarding work culture
• Guest focused luxury brand

THE ROLE
• Manage the service delivery of the Front Office, Housekeeping & Engineering departments, ensuring guests expectations are met and exceeded
• Ensure total compliance with standards of operation, while meeting productivity goals
• Oversee guest arrivals/departures and obtain regular feedback on service levels and overall satisfaction
• Respond to and handle any guest issues and complaints
• Monitor room expenses to ensure they are kept within budget
• Liaise with other departments to ensure C&E events are consistent with guest expectations
• Ensuring staffing is maintained at an appropriate level to match business demand

WHAT YOU NEED TO SUCCEED
• Similar experience in a 5 Star luxury environment
• Proven leadership and problem solving skills
• Exceptional interpersonal and communications skills
• Strong time management
• Excellent presentation with a positive attitude
• Able to build rapport easily with all kinds of people
• Up to date with industry trends

WHAT’S IN IT FOR YOU
• Career growth & opportunity
• Fun, fast-paced & rewarding environment
• Global discounted accommodation and F&B discounts
• Employee programmes
• Subsidised staff meals
• Uniform and dry-cleaning

Want to know more? APPLY NOW or reach out to our Executive Division for a confidential chat.

Email **********@aaappointments.com.au or call our offices:

NSW/ACT: 02 9231 6***
VIC/SA/WA/TAS: 03 9670 2***
QLD/NT: 07 3229 9***

For more great jobs check out our website at www.aaappointments.com.au or follow our company page: Company Linkedin: https://lnkd.in/eTi2pPvQ

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