Address
Form of workAbout the Operational Support and Development Team
The Operational Support and Development Team is a new function being established to support the operational learning and Development of NDIS Commission staff (enterprise wide). As part of its Regulatory Capability Program, the NDIS Commission is developing a Regulatory Learning and Development Program (RLDP).The new team will support this project and associated change implementation activities. It will stand up the function on an ongoing basis.
Working collaboratively with existing corporate service teams, the Operational Support and Development Team will assist Assistant Commissioners and the Office of the Deputy Commissioner to streamline divisional workforce planning, recruitment and on-boarding processes; manage the delivery of regulatory learning and Development, including operational systems training, across the organisation; provide divisional budget oversight; promote Work Health and Safety initiatives, and provide reporting relevant to the program area of responsibility.
Key Duties
Duties include but are not limited to:
- Establish and lead the Operational Support and Development team.
- Oversee the ongoing implementation of operational learning and Development programs to ensure they are contemporary and continue to meet business needs. Including establishing processes to support delivery of operational training programs, with the support of a Learning & Development officer.
- Engage with and manage the contracts held with Registered Training Organisations in the delivery of nationally accredited qualifications.
- Recommend strategic directions for area of responsibility and consider wider agency implications when making decisions.
- Drive improvements to systems and procedures, relevant to work area, within the Regulatory Operations Division.
