Director Shared Equity

• Building a world class customer centric experience for NSW
• Term Senior Executive Band 1 role, up to September 2024
• TRP range: $232,708 - $256,811 including super, commensurate with experience
• Based in Haymarket with flexible working arrangements available

About the role

Reporting to the Executive Director, Product Service & Coordination, you will play a key part in the delivery of the government's Property Tax and Shared Equity Scheme such as the Shared Equity Home Buyer Helper providing instrumental support and helping the people of NSW! The role will ensure our customers are at the forefront of everything we do by developing innovative and creative solutions to ensure the delivery of the schemes set out in the government's priorities. Providing executive leadership and managing team performance as well as empowering team members to look at things differently and how Revenue NSW can create a world class customer centric experience.

Revenue NSW is responsible for collecting approximately a third of the state's finances which are essential in funding the building of new schools, hospitals, and major projects across NSW. You will partner with key stakeholders from both within and outside Revenue NSW to create a culture of high performance while becoming a key player in the Revenue NSW executive.

About you

The ideal candidate will have strong understanding of the intricate world of property tax and land/property reform with strong collaboration and negotiation skills. You will be someone who can manage competing priorities with the ability to work with multiple and diverse stakeholders across government and also external partners such as financial services. Innovation will be at the forefront of your mind, and you will thrive in challenging the status quo and developing innovating solutions in an ever-changing digital world. Your strong leadership experience motivating a small implementation team is highly desired.

If you are an experienced candidate with these attributes, we want to hear from you.

For enquiries regarding this position, please contact Andrew Vouthivong - Senior Advisor Talent Acquisition at ***************@customerservice.nsw.gov.au.

For more information on the role and its accountabilities, click 'Apply' to view the role description.

About us

Customer Service is a new department transforming the way NSW Government agencies interact with customers. We are passionate about putting the customer at the centre of everything we do and adopting new technologies to make government work better. Customer Service is a service provider and regulator, focusing on delivering first-class customer service, digital transformation, and regulatory reform to create better outcomes for the people of NSW.

Revenue NSW is a division of the Dept. of Customer Service. Our purpose is to contribute to a prosperous, safe, and fair society by collecting taxes and duties, managing fines, administering grants and recovering debt. We are part way through an ambitious transformation in culture, service delivery and digital.

Closing date: Friday 15 March 2024 (9:59am).

Your application should include an up-to-date CV and cover letter which clearly details your relevant skills and experience to this position.

You Belong Here

We are committed to diversity, inclusion, and new ways of working.

We have 8 million+ reasons to care and want our employees to represent the communities that we serve.

We want you to bring your best self to this application process. If you feel you may require an adjustment during the recruitment process, please contact Andrew Vouthivong, Senior Advisor Talent Acquisition via ***************@customerservice.nsw.gov.au or 8522 7956.