Address
Form of work- Make a genuine difference in the lives of other people in your local community
- Permanent, Full-time position, 76 hours per fortnight
- $41.52 per hour plus salary sacrificing benefits to increase your take-home pay
- Enjoy a supportive work-life balance, ongoing training and development opportunities, and a range of employee benefits
Are you passionate about joining a team that makes a real change in your local community? Keen to join an organisation that values flexibility, support and professional development? CatholicCare Central Queensland might just be the place for you!
We are seeking someone with experience working within the Domestic and Family Violence space, to assist with managing the referrals into the Domestic & Family Violence Program working closely with the team. The role works in a supportive environment with a great team. We understand the importance of maintaining a healthy work-life balance so can provide you with flexibility to enjoy all that Central Queensland has to offer.
The CatholicCare Central Queensland and Helem Yumba Domestic & Family Violence Response program provides a range of collaborative and person-centred support interventions to adults, children and young people who are experiencing, or who are at risk of experiencing, Domestic and Family Violence. The partnership between CatholicCare and Helem Yumba is a first for our region, ensuring that all Domestic and Family Violence supports are provided in a culturally safe way. This is an exciting time to be joining our team as we embark on this innovative journey towards enhancing services for our region.
About the Role
The Intake & CHARRT Officer is a key role that is responsible for managing the referrals into the Domestic & Family Violence Program including referrals into the Behaviour Change Program and the Co-ordinated High-Risk Response Team (CHaRRT).
Key aspects of the role include:
- Reviewing all referrals received into the program and undertaking an initial screening to determine if the client is appropriate for the service.
- Contacting clients identified as being eligible for the program to determine if they would like to engage with the service. If clients are willing to engage, scheduling an intake session with a support worker.
- Using an established framework, prioritize clients with higher levels of risk and maintain a waitlist where support workers do not have capacity to complete intakes in a timely manner. Report on the wait list to the Team Leaders and General Manager weekly.
- Reviewing CHARRT referrals against the programs criteria and prepare the meeting packs for the CHARRT Chair prior to the meeting.
- Regularly review waitlist and reassess to determine if the priority rating has changed or if the client is no longer wanting to engage with the service.
What Qualifications and Experience we're looking for
- Relevant Diploma in Social/Human Services (desirable); and
- 1- 2 years relevant experience working within the Domestic & Family Violence environment and/or other similar social services.
- Current Queensland C Class Driver’s licence
In addition to the above, you will need to demonstrate:
- Excellent organizational and time management skills.
- Ability to effectively follow, implement and communicate the intake processes and systems to all relevant parties.
- Excellent communication skills to work collaboratively with clients, external stakeholders and diverse teams.
- Ability to work autonomously.
- Ability to provide client assessments on safety and risk.
- Some knowledge of trauma informed practice and attachments relating to domestic Family Violence within family systems.
- Excellent ICT skills.
The successful candidate will also be required to demonstrate entitlement to work in Australia, and to disclose any pre-existing injury or disease which may be adversely affected by undertaking the inherent requirements of the position.
All offers of employment are subject to the satisfactory completion of relevant screening and background checks, including an Australian Federal Police check, an NDIS disability worker screening check, and attainment of a Blue Card for working with children, prior to commencement.
About CatholicCare Central Queensland
CatholicCare Central Queensland is a leading community service provider with offices across Central Queensland. Specialising in the delivery of a wide range of quality social services including aged care, disability care, counselling, psychology, family relationship support and mediation and Domestic and Family Violence response, we offer diverse and rewarding careers in busy and dynamic environments.
What to do next
To apply for this position, please submit the following documents:
- Your current resume; and
- A cover letter clearly addressing the key responsibilities of the role.
Apply today for a career that changes lives.
