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Form of work
SalaryAbout us
Hardimans Hotel is a recently fully renovated art deco pub, that takes pride in offering a warm and inviting atmosphere, quality food, and a wide selection of beverages to its valued patrons. As a popular destination for locals and visitors alike, we are committed to providing an exceptional customer experience for our guests. Open 7 days a week it is situated a short train ride from Melbourne's CBD. We are a family friendly busy pub with a large outdoor space, multiple function areas and TV's to show most sports.
We are currently seeking a dedicated and enthusiastic Duty Manager to join our team and play a pivotal role in ensuring the smooth operation of our establishment.
Job Summary
As the Duty Manager, you will be responsible for overseeing the day-to-day operations of the pub, ensuring the highest standards of service, cleanliness, and customer satisfaction. Working closely with the management team, you will play a key role in creating a welcoming environment, managing the staff, and enhancing the overall pub experience. Your leadership, attention to detail, and passion for delivering outstanding service will contribute to the continued success and reputation of our pub.
Tasks & responsibilities
- Customer service
- Daily operations
- Inventory management
- Compliance
- Running events
- Financial management
- Staff management/training
- Conflict resolution
Qualifications & experience
- Previous experience in the hospitality industry, with at least 1 year experience in the same or similar role within a pub or similar establishment.
- Ability to work in a fast paced environment, handle pressure and manage multiple tasks simultaneously
- Good communication and interpersonal skills
- Leadership skills
- RSA Certificate
- Customer focused
Benefits
- Competitive salary
- Opportunities for career advancement and professional development
- Great work environment
