AddressJob Title: Supervisor/Duty Manager/Assistant Venue Manager
Company: Hobson’s Bay HotelLocation: Williamstown, VicSalary: $55,000 - $75,000
Are you passionate about delivering exceptional customer service in a vibrant and dynamic hospitality environment? Do you thrive in a fast-paced setting and possess strong leadership skills? Hobson’s Bay Hotel is seeking a motivated and experienced individual to join our team as a Supervisor/Duty Manager/Assistant Venue Manager.
Key Responsibilities:
- Overseeing daily operations to ensure smooth functioning of the venue
- Providing excellent customer service and maintaining high standards of guest satisfaction
- Supervising and coordinating staff activities, including training and development
- Handling customer inquiries, feedback, and complaints promptly and professionally
- Assisting in inventory management, stock control, and ordering supplies
- Ensuring compliance with health, safety, and licensing regulations
- Managing cash handling procedures and maintaining accurate records
- Collaborating with management to implement marketing and promotional strategies
- Supporting the Venue Manager in achieving revenue and profitability targets
Requirements:
- Proven experience in a supervisory or management role within the hospitality industry
- Excellent communication, interpersonal, and organizational skills
- Strong leadership abilities with the capability to motivate and inspire a team
- Sound knowledge of food and beverage operations, including bar service and dining
- Ability to work effectively under pressure and adapt to changing priorities
- Understanding of relevant legislation, including RSA and food safety regulations
- Availability to work flexible hours, including evenings, weekends, and public holidays
- Current Victorian Responsible Service of Alcohol (RSA) certificate
If you are enthusiastic, dedicated, and ready to take on a new challenge, we want to hear from you! Join our team at Hobson’s Bay Hotel and be part of a dynamic and rewarding work environment.
To apply, please submit your resume and a cover letter outlining your suitability for the role. We look forward to welcoming you aboard!
Summary of role requirements:
- Flexible hours available
- 1 year of relevant work experience required for this role
- Working rights required for this role
- Expected salary: $55,000 - $75,000 per year
