AddressThis is one of ANZ's most prominent and still a fastest-growing Microsoft-Focused Business Applications Tech Consultancy, and one that is operating and thriving across the whole region.They have a fabulous reputation within Microsoft themselves and are acknowledged as a 'go-to' provider of innovative, industry-ready solutions.They have the opportunity to offer a stable career path at any level with a wide range of benefits and work/life balance options.This is simply a great place to work with and they are a true market-leader in the provision and management of specialist Enterprise-level IT services and solutions.
This is a genuinely exciting role that offers -
- Opportunity to play a Pivotal Dynamics 365 Service Delivery Lead role in this fast-moving, rapidly-growing company which already has a global reach and continues to sweep all before them in ANZ.
- A varied workload ensuring two days are never the same.
- Technically excellent team.
- Lots of career-growth
- Lots of WFH (if desired)
- Flexible working hours / great work life balance
This opportunity offers the chance to grow quickly and to increase your knowledge and financial position with an organisation that is undertaking a period of rapid growth.
There is lots of training on all the latest technologies and you will be given the opportunity to learn broader technical and business skills also.
The successful applicant will:
- Manage day to day Service Delivery activity across customers
- Develop excellent working relationships with customers and become their “go to” person for post implementation requirements
- Work with the team to ensure that contracts, work orders and licenses are maintained
- Review all support reports for customers
- Work with the Practice Managers and Services Team Leads to schedule work
- Develop effective relationships with their customers, ensuring high customer satisfaction
- Arrange and conduct regular support meetings with their customers
- Be willing to travel when required.
- To be a team player with exceptional communication and multi-tasking skills and possess high energy combined with a “can do” attitude
- To be well organised and have a high attention to detail
- To possess high levels of customer service and be keen to step outside your comfort zone
- Dynamics 365 Finance and Operations knowledge or background as an added advantage (but not essential)
- Experience as an ERP SDM, managing multiple customers as an added advantage
- Good commercial acumen
Apply now, in strictest confidence, to ******@etegroup.com.au or hit the APPLY tab
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