Address
Form of workAbout us
We are and eCommerce growing business with customer satisfaction at our centre. Our company's core values and culture allow motivated and hard working people to get opportunities for growth and career progression within.
We are looking for someone to work in both:
- Customer service: Daily emails, phone calls, messages, returns, postages and couriers follow-ups, among other tasks.
AND
- Warehouse Picking and Packing: such as Picking and packing orders, stock counts and general warehouse organization, among others.
PLEASE DO NOT APPLY IF YOU ARE ONLY LOOKING FOR A CUSTOMER SERVICE JOB .
WE ARE LOOKING FOR SOMEONE TO DO BOTH Customer Service and Warehouse Picking and Packing of orders.
Qualifications & experience
- Existing Customer Service experience required.
- Basic Excel and Computer Skills
- Existing Warehouse, pick and pack or dispatch experience is optional
- Strong attention to detail.
- Ability to build business relationships and work collaboratively.
- Hard working.
- Good attitude and work ethic.
- Organised, efficient and trustworthy.
Tasks & responsibilities
- Check daily all customer queries and communications email, messages, across all platforms.
- Resolve returns, postage issues, courier follow ups and more.
- Once completed or as and when needed, pick and pack orders for dispatch.
- Stock count and stocktake.
- General warehouse organisation.
Benefits
- Work in a growing company with strong core values.
- Open communication, work environment and culture.
- Career progression opportunities.
- Flexible hours.
