AddressPets and animals bring us together and inspire us to be better people. From our Petstock people in our stores and offices, our Petstock foundation team, our equine specialists and online brands, from Australia to New Zealand, the Petstock Group is our symbol of unity, passion and progress.
We are very excited to welcome another superstar to our team where we are passionate about what we do, we work hard (it can be pretty fast paced!) but have a laugh too and we are really proud of the team we have built.
As our eCommerce Assistant you will play a critical role in the day-to-day operations across the Petstock Group websites; maintaining key elements of the online consumer journey, including product and category management, promotions, and all on-site content.
The Opportunity based at our South Melbourne Support Office…
- Collaborate with the eCommerce Specialist to execute content strategy, implement new content, maintain the product catalogue, and ensure information accuracy.
- Optimizing onsite user experience with a range of online tools.
- Oversee the day to day management of the eCommerce platform, ensuring product listings are up-to-date, accurate, and optimised for search engines and user experience.
- Maintaining and updating the website front end including banners, copy, blogs, products and general content updates.
- Support Digital & eCommerce projects as required.
- Troubleshooting systems and solving website related errors.
- Promptly action internal task tickets or support tickets, ensuring timely resolution and effective communication with relevant stakeholders.
If you have the below experience, we would love to hear from you!
- Proficiently in using Microsoft Office 365 for various tasks such as document creation, spreadsheet management, and presentation development.
- Strong technical ability, including troubleshooting skills and the ability to adapt to new software and systems quickly.
- Attention to Detail: Precision in grammar, punctuation, and style, ensuring high-quality, error-free content.
- Ability to work on multiple projects with varying deadlines, adjusting to changing priorities or brand voice requirements
- Collaborates effectively with other team members, including designers, marketers, and product managers, to produce cohesive and impactful content.
- Strong verbal and written communication skills, ensuring clear and concise interactions with team members and stakeholders.
- Knowledge of technologies such as HTML, CSS, and JavaScript desirable although not essential.
- Content Management System experience (Shopify preferred) adventageous.
- Familiarity with ChatGPT or similar AI technologies for natural language processing and conversation generation desirable although not essential.
If this is the opportunity you've been looking for and you love Pets as much as we do, we would love to hear from you!
Follow us on LinkedIn to keep up to date on life across our various brands - https://www.linkedin.com/company/petstock
In our effort to support People, Pets & Planet, we're proud of the work our Foundation undertakes - https://www.petstock.com.au/pages/foundation
Our diversity makes us better...we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all.
We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.
