AddressAbout Us: We are a premier provider of online tools and services that enable clients to perform economic and demographic analysis and modelling. Serving over 200 clients across Australia, including local, state, and federal government agencies, universities, and consulting firms, we are expanding our operations and seeking a Consultant to join our Client Engagement Team in Adelaide.
Role Overview: As an Economic & Demographic Consultant, you will play a crucial role in ensuring we deliver top-notch customer service while supporting business growth. You will engage with clients, deliver training, respond to queries, build datasets and online profiles, conduct data analysis and report generation, review and test our products, and identify and pursue business opportunities.
Key Responsibilities:
- Engage with clients to understand and meet their needs
- Deliver training sessions and respond to client queries
- Build and maintain datasets and online profiles
- Conduct data analysis and generate reports
- Review and test our products
- Identify and pursue new business opportunities
- Report to the Director of Client Engagement
About You:
- Relevant tertiary qualification in management, business, economics, demographics, or a related field
- Proficient in MS Office 365 and other software applications such as CRM and data analysis programs
- Experience in client/customer engagement in a commercial environment
- Excellent verbal and written communication skills
- Ability to build and maintain strong relationships with clients and colleagues
- Independent worker with strong initiative
- Professional, collaborative, and collegial approach
What We Offer:
- Competitive salary and benefits package
- Hybrid work environment with a minimum of three days per week at our Adelaide office in the Tonsley Innovation Precinct, with the option to work offsite outside these times
- Supportive and friendly work environment with a diverse and talented team
- Opportunities for professional development and career progression
- Chance to make a positive impact on the communities and regions we serve
Join Us: If you are ready to make a significant impact in economic and demographic consulting, apply now to join our dynamic team.
