Address
Form of workReporting to the Commercial Manager, you will process and track all warranty claims, process claims and the return shipment of warranty repairs within the required timeframes whilst working with head office in Adelaide. You will develop relationships and build trust with stakeholders.
Key Responsibilities
• Prepare, submit and monitor warranty claims to factory
• Raise purchase orders and invoices
• Address customer queries
• Coordinate warranty returns with Parts department
• Liaising with factory overseas to discuss/dispute claim outcomes
• Updating databases
• Filing and generating reports
• Manage the Warranty P&L report
• Prepare monthly journals
• Liaise with Adelaide Remanufacturing team
• Quality control reporting
About You
- Certificate IV Business Administration OR 3 years Administration experience
- Strong MS Office computer literacy and proficiency, particularly excel.
- Mining Background and/or Mechanical/Electrical aptitude
- Initiative and self-drive with problem solving skills.
- Passion for learning new things, sense of Pride, high attention to detail.
- Established Customer Relationship Management experience.
- Ability to work to deadlines in line with project scope and expected production timeframes.
- Proficient computer skills including the suite of Microsoft Programs
- 5 days bonus leave days / opportunity to purchase additional leave
- Competitive Salary
- Soft skills and leadership training
- Access to a massive range of retail discounts
Diversity and Inclusion
Diversity and inclusion sit at the heart of the Liebherr Group’s Core Values. We are committed to building a workforce that is representative of the communities in which we live, work and operate. Our culture thrives on mutual respect, teamwork and diversity of thought in the workplace
Online applications through MySuccess by COB 30th April 2024
Enquiries to Lisa-Jayne Davis - HR Business Partner
Liebherr Australia would like to thank you for submitting your application.
Candidates are advised that interviews may commence before closing date.
No agencies or third parties please
Current Liebherr employees should advise their current line manager of their application
Please note: applicants successful in progressing past interview stage will be required to undergo a Pre-employment process including National Police Clearance and Medical Screening process which includes drug and alcohol testing.
Only Online Applications will be accepted
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Lisa-Jayne Davis.
One Passion. Many Opportunities.
Liebherr-Australia Pty Ltd is part of the Liebherr Group, which employs nearly 50,000 people, in more than 140 companies and 50 countries on every continent. Liebherr's decades of experience, knowledge, and dedication to the highest quality and most reliable technologies makes Liebherr a respected leader and a trustworthy partner to industry. Liebherr-Australia is responsible for selling and servicing earthmoving machines, mining machines, mobile cranes, tower cranes, maritime cranes as well as deep foundation machines throughout Australia and New Zealand. Though the company's 20 hectare Head Office Complex is based in Adelaide, Australia, the commitment to, and support of, New Zealand customers is unwavering.
Liebherr-Australia Pty. Ltd.
Mt Thorley
Australia (AU)
