Emergency Department Clerk

Employment Type: 3 x Permanent Part Time
Position Classification: Administration Officer Level 3
Remuneration: $33.30 - $34.33 per hour
Hours Per Week: 16 / 20
Requisition ID: REQ468520
Where you'll be working
Western Sydney Local Health District (WSLHD) is responsible for providing primary and secondary health care for people living in the Auburn, Blacktown, and The Hills Shire, Holroyd and Parramatta Local Government Areas (LGAs) and tertiary care to residents of the Greater Western Region. We are committed to our vision of 'better health services for the people of western Sydney and beyond' and to the delivery of health care or related services in line with our core values of collaboration, openness, respect and empowerment.
Benefits of working for Western Sydney Local Health District

• Salary Packaging - lowers your taxable income and increases your take-home pay. (Applicable for eligible employees)
• Meal entertainment lowers your taxable income and increases your take-home pay. (Applicable for eligible employees)
• Employee Assistance Program (EAP) professional counselling and coaching service that offers confidential, short-term support for work-related and personal issues, which you and your immediate family can access
• Managers Support - Employee Assistance Program (EAP) professional consultative service for all managers, HR or senior staff that is confidential and unlimited for people management support
• Fitness Passport - permanent employees and their immediate family members can sign-up for this affordable membership which allows access to an extensive range of gyms, pools and fitness services from multiple providers across NSW,
• Generous leave conditions in accordance with NSW Health (State) awards
• Recognition of prior relevant service may be considered toward commencing salary
• Leave may be transferrable from other public sector agencies in accordance with leave mobility provisions

What you'll be doing
To provide a high level of administration, communication and professional frontline support to Westmead Hospital Emergency Department.
Responsible to the Emergency Department Director through the Emergency Department Clerical Manager for the completion of clerical procedures relating to the registration and admission of patients through the Emergency Department and for the provision of communication support to the Emergency Department whilst working 24/7 rotating roster including working weekends and public holidays.
People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.
Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit Aboriginal and/or Torres Strait Islander people are encouraged to apply.
Westmead hospital car parking allocation model is changing. There is a waitlist for parking for new staff commencing at Westmead Hospital. This does not apply for staff with disability.
Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.
Selection Criteria * Demonstrated extensive exceptional front-line customer service skills in a medical or hospital environment with ability to maintain strict confidentiality.

• Demonstrated computer literacy and data entry skills with the knowledge and use of IT applications including Microsoft Office and hospital based information systems (iPM, FirstNet, Cerner, Powerchart).
• Demonstrated high level interpersonal skills, high level verbal and written communication skills.
• An ability to work as an effective and efficient team member demonstrating initiative, judgement and contributing positively to team operations.
• Ability to work autonomously and actively participate within a multidisciplinary team.
• Excellent organisational and time management skills with the ability to prioritise work.
• Demonstrated ability to work a 24/7 rotating roster.

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For role related queries or questions contact Jenny Hart on 02 8890 7336 / Jenny.hart@health.nsw.gov.au
Applications Close: 7th March 2024