Enrolled Nurse - Referral and Intake Centre

Remuneration: $63 130.85 - $68 599.17 Per annum + 11% Super + Salary Packaging

Enrolled Nurse - Referral and Intake Centre

Adamstown Campus/ Awabakal

About us:

Hunter New England Local Health District (HNELHD) is a great place to grow your career. We are a recognised leader in the healthcare industry, providing a range of public health services to the Hunter, New England and Lower Mid North Coast regions. As the largest employer in the region, we encourage collaboration, openness and respect in the workplace to empower our employees to use their knowledge, skills and experience to meet the principle of Excellence. Every patient. Every time.

About the job:

• We have an excellent opportunity for a driven professional to experience working within our dynamic Referral and Intake (RIC) Team, on a temporary full-time basis due to extended leave, with the potential for permanent hours moving forward.
• The RIC team is co-located with the Planned Care for Better Health and Integrated Chronic Care for Aboriginal People Program (ICCAPP) teams and is operationally managed by a Nurse Manager, located on the Adamstown (Cnr Kyle and Gosford Rds) site in Newcastle NSW.
• The Referral and Intake Centre is the central access point for CACS HNELHD GNS community-based referral.
• As a RIC Intake officer you will:
• Process referrals and requests for information received via phone, Referral Information Management System (RIMS) or email, to support referrals to the Community-based service within the CACS HNELHD.
•  Appropriately refer callers to alternative services according to identified needs.
•  Maintain effective liaison with service providers to facilitate the provision of appropriate services for clients.
•  Manage referrals via the My Aged Care (MAC) portal.

Benefits:

• Superannuation contributions 11%.
• Up to 12 allocated days off each year (for full-time employees).
• Four (4) weeks annual leave for temporary and permanent employees (pro-rata if part time).
• Salary packaging - Up to $9k for living expenses + $2.6k meal & entertainment + Novated leasing.
• Fitness Passport.
• Employee Assistance Program (EAP) for staff and family members.
• Opportunity to work and collaborate with a range of non-clinical and clinical professionals.
• Working for a highly regarded public health facility, where supporting the local community is at the forefront of our business strategy.
• Career Development opportunity.

Requirements:

Our successful candidate will possess the following:

• Enrolled Nurse (Medication Endorsed where applicable) with current Authority to Practice with AHPRA.
• As a RIC intake officer you will need to have highly developed communication, documentation, technology, clinical reasoning, time management and customer service skills.
• An easygoing nature, with the capacity to change agile and the desire to ensure that referred patients are provided with a positive, person-centred experience, resulting in a referral to the most appropriate service.
• Ideally prior experience in call centre roles would be beneficial.

Additional information:

• An eligibility list will be created for future temporary full or part time vacancies.
• This position is full time; however, part time/job share arrangements may also be considered.
• We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.

Need more information?

• Click here for the Position Description
• Find out more about applying for this position

For role related queries or questions contact Simone Dagg on ***********@health.nsw.gov.au

Information for Applicants: 

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health.  For more information, please visit:  http://bit.ly/HNEHealthSteppingUp.

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2023_022: Occupational Assessment, Screening and Vaccination against Specific Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

All NSW Health workers are required to have completed a primary course of a COVID-19 vaccine which has been approved or recognised by the Therapeutics Goods Administration (TGA). New applicants must have completed the vaccination course prior to commencement with NSW Health or provide an approved medical contraindication certificate (AIR Immunisation History Statement) certifying the worker cannot have any approved COVID-19 vaccines available in NSW.

Acceptable proof of COVID-19 vaccination is the Australian Immunisation Register (AIR) Immunisation History Statement (IHS), or AIR COVID-19 Digital Certificate, or AIR COVID-19 and Influenza IHS. Booster doses are highly recommended for all health care workers who have completed the primary course of COVID-19 vaccinations. 

Salary Packaging: is beneficial to most HNELHD employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via *********@salarypackagingplus.com.au or 1300 40 25 23.

HNE Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.

Connect with us on Facebook and LinkedIn!