Entertainment Coordinator

Carnival Australia is thrilled to announce the recruitment of an Entertainment Coordinator for a full-time 8-month maximum-term contract with our P&O Cruises team in Chatswood, Sydney. The role requires supporting the Guest Entertainer program, theme cruise program, and various projects to ensure the delivery of a cost-effective and efficient product across our three P&O ships. The position requires weekend work, including public holidays, and a flexible approach to working hours based on operational needs including coordination of onboard entertainment to maintain a consistent, fresh, and innovative product, managing program content and overall product delivery.
First things first, check out what is on offer!
* Competitive base + super.
* Work life balance – 9 day (compressed hours) working fortnight with full time pay. Yes, that's a long weekend every fortnight!
* Offering a hybrid work model – 2 days WFH and 3 days Office.
* Fantastic Chatswood office location close to shops, public transport, restaurants, gyms and more!
* Fantastic discount on cruises, onboard product launches, airline, and Hotel discounts through our partners.
* Accredited as one of the best places to work in Australia in the Great Place to Work® survey 2023.
* Nominated as one of the best places to work for Women in the Great Place to Work® survey 2023.
* Click to see more benefits!
Your key responsibilities will include but are not limited to:
* Managing day-to-day Entertainment operations, including sourcing activity supplies and prizes
* Developing Welcome Packs for Guest Lecturers and Presenters
* Organizing Theme Cruise programs, handling scheduling and communications
* Updating the Entertainment Booking Form, managing travel and cabin bookings for Guest Entertainers and Lecturers
* Coordinating delivery of entertainment supplies to the ships
* Compiling Main Event memos for all ships
* Organizing ship themes for special occasions like Christmas, Easter, Melbourne Cup, and Deck Parties
* Managing new on-board activities and events as per the requests of the Director of Guest Experience – Entertainment and Senior Manager of Entertainment Operations
* Addressing and resolving issues affecting Entertainment Program delivery
* Communicating program changes and updates effectively to shipboard management
About You:
If you have a passion for entertainment, service delivery, and travel, along with a desire to build a long-term career in this field, then you are the person we are looking for! You are a results-oriented, engaged, and resilient individual who thrives in a dynamic environment. The cruise line industry operates 24/7, requiring work outside regular hours and on weekends. Therefore, being flexible to work as needed is a crucial aspect of this role. In addition to your exceptional administrative, organizational, and multitasking abilities, you must possess a strong work ethic. While you can work independently, your true potential shines in a team setting. You are a confident problem-solver, effective communicator, and can establish trust while creating positive experiences for all stakeholders. Working as part of a tight-knit team, your outgoing nature and willingness to dive in and complete tasks will distinguish you from other candidates.
To be successful in the role, you will have demonstrated:
* A minimum of 2 years' experience in a Coordinator role
* Travel or hotel/resort industry is beneficial but a keen interest in the Entertainment industry is preferred.
* Displayed capability to handle multiple tasks and adjust priorities daily.
* Proficient in general administration skills, with a preference for experience in processing invoices for payments.
* Preference for experience in project coordination, event planning, and resort activities.
* Willingness to travel on short notice, including weekends and public holidays.
* Skilled at engaging with diverse stakeholders in a complex setting.
* Excellent communication, problem-solving, and decision-making abilities.
* Strong attention to detail, able to work under pressure, and meet deadlines.
* Proficient in Excel, Microsoft Office, and familiar with computerised purchase order systems.
* Demonstrates accountability, ownership, and a positive, good-humored work approach.
* Possesses business acumen, understanding how personal goals align with business objectives.
* Committed to continuous improvement and actively seeks ways to enhance business operations.
* Valid passport for minimal travel when required.
About Us:
Carnival Australia is part of the Carnival Corporation, the worlds' leading cruise holiday company, representing iconic brands including P&O Cruises, Princess Cruises, Cunard, Carnival Cruise Lines, Holland America Line and Seabourn. It's an exciting time to join the local team, with the resumption of cruising in Australia! At Carnival Australia we pride ourselves on promoting an inclusive and flexible workplace culture where individual differences are valued.
* We at Carnival Australia promote diversity and inclusion and encourage applications from all backgrounds and communities, including Aboriginal and Torres Strait Islander communities, the LGBTQIA+ community, and people living with a disability.
* Suitable candidates will undergo background checks, which may include police checks, skills assessment/testing, and reference checks. There will be a two-stage interview process in the Chatswood Sydney office.
* Only approved recruiters on our panel will be engaged, and unsolicited resumes from agency recruiters will not be accepted.