Entry Level Insurance

Entry Level InsuranceLocated in Parramatta CBD - close to train station and public transportFull time permanent opportunities with hybrid flexibilityBegin a career in a stable industry where you are making a difference to Australians!Ongoing training and developmentStart date: March 2024About the company:Our client is Australia's largest not for profit private health insurance provider. With countless years in Australia, they continue to deliver more benefits to their members and have members at the forefront of their mind, making health care understandable, affordable, high quality and customer centric.About the role:This is a permanent full-time customer service call centre opportunity, reporting to the Inbound Team Leader. You will be responsible for providing exceptional first point of contact, customer service to ensure the clients partner providers are at the forefront of every decision. Handling inbound calls across taking payments, policy options and enqueries and general queries, general claim related queriesEnsure members needs are understood and handled Work towards KPIs and service targets and ensure adherance to complianceYour skills & experience:Previous customer service experience from retail, hospitality, banking etc (call centre experience desirable)Excellent written and verbal communication skillsProblem-solving skills whilst working under pressureAbility to work well within a teamPassion for serving customersBenefits & rewards:Extremely competitive salary packageFlexibility with hybrid work from home structureComprehensive training and developmentDiscounts across all productsDynamic, vibrant & passionate team who celebrate the small and large wins togetherReward & recognition programs with long term career prospects If this sounds like you, hit apply now or please email Lavender.Pham@randstad.com.au with your updated CV. NB. Must be Aust Citizen or P.R.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.