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Form of work 08th January, 2024 Position: Centre Support Volunteer Program Area: Volunteer ProgramLocation: 43 Bedford Street, Newtown or Auburn Centre for Community, Auburn. Purpose / Objective Centre Support Volunteers (CSVs) are pivotal in ensuring clients remain supported and receive assistance with day-to-day questions. CSVs play a key role in providing general advice and guidance to clients who may have questions about the Asylum Seekers Centre's (ASC) services or processes in Australia. The role involves actively interacting with clients face-to-face or contacting them by telephone, email or SMS to provide advice, as well as doing the necessary in-house referral to ASC programs when relevant. The CSVs focus is on ensuring clients are kept up to date, informed and remain supported with their enquiries. Reports to: Welcome and Registration Manager Days and hours required per week: 9.30 am to 2.30 pm. Duties & Responsibilities Action enquiries on the Centre Support job log. These are requests submitted by staff and volunteers…
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