Event Planner - The Star Gold Coast

There has never been a better time to join The Star Gold Coast team within our Event Services Department.
When it comes to putting on a show for our customers, you don't get much better than the team at The Star Gold Coast! Our busy Events Department accommodates a range of conventions, exhibitions, functions Galas, weddings, and special events.
The role as an Event Planner will see you as the primary contact point for event clients and conduit between the client and property for successful event execution, coordination, and overall management of events at The Star Gold Coast. This role will be a 12-month contracted position.
Key Responsibilities of the Role:

• Work closely with the MICE Sales and Event Operations team to retain The Star Entertainment Group clients
• Cross check client files on handover from the MICE Sales team to support prior communication between the client and the Sales team
• Work alongside with Workplace Health and Safety teams to ensure all events are conducted in a safe and compliant manner, including the development of risk assessment documents, liaising with suppliers for Safe Work Method Statements and compliance with regulatory requirements
• Collaborate internally with Hotel and Property teams to obtain approvals for the use of shared spaces and any unique requests from clients
• Work closely with the Event Operations team to ensure events are delivering a high profitability outcome.
• Creation of surprise and delight opportunities for clients and event guests to increase guest satisfaction and encourage repeat business
• Management of property access for all event clients and external suppliers and management of freight for events via the MobileDock system.
• Maintain healthy relationships with industry suppliers
• Coordination of all event signage requirements - within function space, Events Centre, and more expansive property

What can we offer you?

• Discounts across award winning restaurants and accommodation
• Diversity & Inclusion areas of focus include Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
• Both parental and secondary carers leave available to all employees
• Lifestyle discounts including gym memberships and laundry services
• FREE buffet meal with a new menu every day
• Career development, training, and courses via The Star Academy
• The Star is an Employer of Choice for Gender Diversity awarded by WGEA

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.
About us
The Star Gold Coast is a one stop shop for all your needs. It offers luxurious accommodation and spa, iconic bars, restaurants and a world-class casino. We offer entertainment like no other, with our live concerts and shows in our Theatre and Events Centre, Live on the Lawn events, world class DJ's at Atrium Bar & more! It is a destination that offers relaxation and fun at the same time!
Our Culture
At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia's First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that's right for them and their unique well-being needs.
The Star is a WGEA Employee of Citation for Gender Equality holder and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI+ inclusiveness in the workplace.
Advertised: 11 Jan 2024 E. Australia Standard Time
Applications close: 26 Jan 2024 E. Australia Standard Time