Executive Director, Operations
Lead and manage operations for Digital Customer (Smart Service Queensland)
Provide strategic direction on whole of government service delivery
Deliver high quality customer services and experiences across multiple channels
Standing at the forefront of digital innovation for all Queenslanders, the Queensland Government Customer and Digital Group (QGCDG) delivers modern digitally enabled services and develops strategies for the future of Queensland?s digital and customer landscape. Led by the Chief Customer and Digital Officer, QGCDG?s 1,800 staff work across six key streams to deliver on the key priorities of digital economy, digital customer, digital government, cyber security, data and artificial intelligence, and business services.