About the EVT
Our passion is people. Designers, housekeepers and chefs, DJ’s, engineers, porters, baristas and accountants. We’re for the passionate. The progressive. We include. We nurture talent and promote internally. When you work here, you don’t just come to work, you bring yourself to work. Of course we love great food. Natural service. Beautiful art, elegant design. Cocktails. Music. Luxury. QT is part of EVT, a proudly Australian-owned company with over 100 years’ experience in hospitality, entertainment and leisure in Australian & New Zealand.
About QT Sydney
Nestled within the historic former Gowings department store and historic State Theatre, QT Sydney entwines the intrigue and excitement of the past with an edgy designer art deco hotel.
About the Role
- Three years of housekeeping experience in a management role required
- Ability to handle high stress situations
- Excellent communication skills
- Detail-oriented and good organisational skills.
What we need:
- Experience with interviewing and hiring of all housekeeping staff
- Experience in coordinating and providing adequate training and re-training of all housekeeping staff
- Ability to identify employees for possible promotions
- Experience in performance management and training
- Managing and coordinating with department purchasing, maintaining consistent availability of all cleaning products, machinery, amenities
- Administer "Quality Assurance Program"
- As necessary, establish new standards to provide the guests the highest quality of service
- Through close communication with the General Manager, recommend areas in need of improvement.
- Assist with weekly/monthly inventories, with timely reporting to Accounting
- Through proper scheduling, keep payroll costs within budgeted guidelines
- Ensure expenses are kept within budgeted guidelines, through monitoring of staff handling and usage of supplies and equipment
- Attend all scheduled meetings, i.e. Rooms Division, Department Head, Safety, etc
- Report in either written or verbal form all information to the Executive Housekeeper
- Responsible for proper quality control and daily monitoring of staff
- Ensure standards of cleanliness are met in all areas of responsibility
- Perform timely and fair performance appraisals of all staff
- Oversee the safe and productive evaluation of the hotel laundry
- Effectively liaise with outsourcing laundry
- At all times act as a leader and sets a great example
Benefits & perks
- Renowned for our refreshingly local, down-to-earth experiences.
- Incredible team member discounts from your first day on-the-job.
- 50% off stays at EVT hotels – Rydges, QT, Atura, JUCY Snooze and more.
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
- Awesome winter and summer savings and discounts at Thredbo.
- Rapid career growth opportunities through our EVT network.
- Local community involvement, volunteering and charitable giving.
- Australia and NZ’s largest and most diverse experiences company.
If you’re interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts here https://www.evt.com/elevate/careers/.