Silk Hospitality is the fastest growing outsourced housekeeping provider in Australia with operations in Perth, Adelaide, Melbourne, Sydney, Brisbane and more. Silk is providing service to some of the world’s leading hotel brands and is looking for an experienced executive leader with impeccable customer service skills and a passion for working with people.
The Role
We are seeking a passionate and experienced Housekeeping Executive to join our team at Silk Hospitality located in Manly.
Reporting to the Operations Manager, the Executive Housekeeper position will be responsible for managing and leading the housekeeping team, delivering the housekeeping benchmarks and overall housekeeping operations in accordance with Silk's high standards. It is therefore important that the successful candidate has proven experience as a leader in a similar position, in additional to excellent customer service skills and a passion for working with people.
Key Position Responsibilities:
- Ensuring that your team is cleaning and maintaining the guest rooms and hotel public areas to Silk's highest standards.
- Establishing and implementing operational procedures and standards.
- Managing the hiring of, rostering and performance of employees.
- Training and mentoring your team.
- Planning and coordinating the activities of the housekeeping team.
- Inspecting all assigned areas to ensure standards are met and maintained.
- Setting and adhering to budget controls.
- Working closely with all departments to ensure that the hotel is presented well.
- A Professional attitude.
- Extensive experience in a similar position.
- Previous leadership experience.
- A hands-on approach to work.
- Strong customer service skills.
- Problem Solving skills.
- Excellent time management skills.
We appreciate all applications for this position but may only be able to contact the successful candidates for interviewing.
This is a great opportunity to work for a distinguished brand and to take your career to the next level. To find out more about our business go to https://www.silkhospitality.com.au/
We are an Equal Opportunity Employer. We encourage applications from people from all genders, Indigenous Australians, mature age people and people from culturally diverse backgrounds.
Additional information
- Great Team Environment
- Manly
- Be part of growing business