Family Liaison Advisor, Staff And Family Support Office

The Staff and Family Support Office is a small team that provides specialist support to ASIS officers and their families in Australia and overseas. The Family Liaison Advisor is a vital role within the Staff and Family Office that provides timely and expert advice on the conditions of service and avenues of support and assistance available to staff. The Family Liaison Advisor works closely with an experienced Manager of Family Liaison Office providing a customer-focused team whose key responsibilities serve to assist Staff and their families when an officer is posted overseas or undertakes other work-related travel.
As the Family Liaison Advisor, you will work in a fast-paced environment, display well-developed communication skills, and a demonstrated ability to engage in a discreet manner, maintaining the highest levels of confidentiality. You will be responsible for developing and implementing work programs and policies on behalf of the Staff and Family Support Office. You will also have highly-developed interpersonal skills, and the ability to build productive working relationships with internal and external stakeholders, providing policy advice at all levels.
The key duties of the position include

• Provide briefings/debriefings and policy advice to officers and spouses undertaking and returning from overseas postings;
• Contribute to program development and implementation for the Family Liaison function within the Staff and Family Support Office;
• With limited supervision, develop and deliver appropriate training modules in support of officers and spouses;
• Manage and report on an internal personnel database;
• Assist to develop and implement policies and initiatives to Support Officers and their families, both in Australia and overseas, across a wide range of issues; and
• Build and maintain productive working relationships with key internal and external stakeholders.