Fast Track Case Manager

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

THE OPPORTUNITY

The purpose of this role is to pro-actively finalise workers compensation claims and manage a portfolio of non-significant workers compensation claims in accordance with EML’s guidelines, policies and procedures.

• Reviewing and analysing each claim in your portfolio and making appropriate claims management decisions in accordance with EML policies, procedures and compliance requirements.
• Developing, monitoring and updating Claims Management Plans (CMPs) to achieve positive Return To Work (RTW) goals.
• Forecasting, developing and implementing strategies to overcome potential barriers in order to ensure a timely and durable RTW for the injured worker.
• Developing a working understanding of the relevant legislation or policy.
• Ensuring data within claim files are maintained with all relevant documentation and in accordance with internal documentation policies and procedures.
• Preparing accurate documentation, letters and reports in accordance with EML’s case management and operational models, in relation to claims in your portfolio in line with legislation.
• Ensuring all invoices and payments relating to your portfolio are processed in an accurate and timely manner.
• Negotiate legal costs & organise investigations as required.

WHAT WE OFFER

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including:
•    A vibrant, collaborative innovative team culture
•    Flexibility with opportunity to WFH when you are fully trained in your role.
•    A corporate wellbeing program with discounted health insurance and gym membership
•    Access to discounts at over 350 retailers through our Rewards Hub program
•    Entitlement to an annual tenure and performance-based recognition reward
•    Comprehensive learning and development support
•    Companywide events to celebrate success.
•    Quarterly Reward and Recognition Awards
•    Up to 16 weeks paid parental leave, plus super

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.