Recovery Partner Tail Claims Regional, Aeromedical, Corporate and Control

Employment Type: Permanent Full Time, 38 hours per week
Position Classification: Health Mgr Lvl 2
Remuneration: $106,142 per annum - 125,241 per annum + super and annual leave loading
Location: State Operations Centre, Sydney Olympic Park (Other locations will be considered)
Closing Date: 16 June 2024ABOUT USNSW Ambulance is an integral part of the NSW Health system that must work together seamlessly to deliver services to the community of NSW. We take a values-based leadership approach putting our people at the centre of everything we do, striving to deliver our mission of Excellence in Care through our CORE Values of Collaboration, Openness, Respect and Empowerment.ABOUT THE ROLEThe Recovery unit is expanding at NSW Ambulance with an exciting opportunity in a newly created position. As part of the implementation of our new workers compensation strategy, we are seeking dynamic individuals to manage our Workers Compensation Tail Claims portfolio. This key role will provide technical advice and apply best practice interventions to progress long term Tail Claims to achieve outcomes whilst also fostering care and compassion for those recovering from injury. Are you ready to ignite and be part of this change and champion recovery?Please refer to the and for further information.OPPORTUNITIES AVAILABLE (for eligible employees)Besides your salary, you’ll also have access to:

• A range of leave to support you with your needs out of work including generous paid parental leave, carers leave and more
• Allocated Days Off (ADO) once a month take a paid day off (eligible full-time employees)
• Additional Public Holiday
• Opportunities for extra tax savings through salary packaging
• Novated leasing, lease a car and pay for all running costs out of your pre-taxed salary (eligible fulltime employees)
• Extensive staff support programs available to all staff and families – free confidential and professional assistance for staff and their families.
• Fitness passport, and medic-fit gyms at most locations – discounted gym membership that both you and your family can enjoy (eligible employees)
• Health coaching service available to all staff providing individualised support.
• Discounted private health insurance.
• Career development and growth opportunities

ABOUT YOUWe are looking for candidates with the below experience and capabilities:

• Demonstrated experience in the development and implementation of claims management strategies to improve return to work outcomes, especially in the area complex long-term claims.
• Demonstrated understanding of change of goal, vocational redeployment and job seeking strategies within the context of workers compensation.
• A general passion and empathy for working with people recovering from physical and/or psychological injury, complimented with a knowledge of evidence-based treatment practices to aide this.
• A comprehensive understanding of workers compensation, injury management return to work ideally in a Health Care or First Responder context and the commitment to identifying ways to reduce claim duration and cost.
• High level verbal and written communication and interpersonal skills with proven ability to work effectively with all internal and external stakeholders, influence and drive outcomes and to work as part of a team or independently without supervision.
• Ability to provide high level advice which is consistent with business goals and strategic objectives.
• Demonstrated effective time management, prioritisation and decision-making skills using strategic thinking for positive outcomes in Return to Work and Injury Management.
• An enthusiasm for contributing to a team of diverse skill and backgrounds working together for exceptional delivery of service as a business unit.

How to ApplyPlease respond to the below two capability questions in ROB (max 4000 characters including spaces) and submit this with your CV and other required information.Question 1: Sometimes barriers and challenges appear in work situations which require developing a unique approach. Provide an example of a time when you were able to develop a different problem-solving approach and what the result was.Question 2: Describe a time when you did not reach the expected results? What could you have done differently in that situation that would have changed the outcome?To discuss the position and role description more before you formally apply, confidential enquiries can be made to Sandhiya Bisht on:P: 0472 791 928E:Please note: To be eligible for Permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.Click for information about eligibility lists and Recruitment Pool usefor information on our Diversity and Inclusion Statement-