Address
SalaryJob Number 23210300
Job Category Food and Beverage & Culinary
Location W Melbourne, 408 Flinders Lane, Melbourne, Victoria, Australia
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
Are you excited to work and create those epic moments for guests at our multi-award-winning venues? Come and join the largest hotel network in the globe at W Melbourne!
About Us - W Melbourne
At the heart of Melbourne's CBD, W Melbourne stands proudly on Flinders Lane. Our design, inspired by Melbourne's vibrant culture, is a gateway to the city's latest and greatest offerings. With 294 distinctive rooms and suites, we invite our guests to explore Melbourne's rich history in an atmosphere of bold sophistication. Here, the energy of the city's laneways is brought to life, offering a haven for both the early risers and late-night enthusiasts.
About the Venue - BANQUETS
Recently awarded for Best Meeting & Events Space by TAA VIC. With almost 830sqm of ultra-modern conference, meeting and event space at W Melbourne, it is the stage for spectacular events. Equipped with fully adaptable conference equipment, world-class audio-visual facilities and contemporary cocktails and cuisine from our expert in-house catering team. The GREAT ROOM is a 426sqm pillarless ballroom with an abundance of natural light and 4mx5m LED wall. We’re looking for talent that are passionate about delivering events that spark imagination and set minds racing.
Why Join W Melbourne?
- Enjoy a competitive salary, exclusive staff perks, and Marriott International global discounts for you, your family and your friends.
- Propel your career forward with Marriott International, the world's largest and most esteemed hotel network.
- Be part of W Melbourne's success, including a Two Hatted Restaurant, Best Deluxe Restaurant, Award Winning Event Spaces, and Award Winning Bar Design.
- Earn a paid day off on your birthday because we believe in celebrating our rockstars – YOU!
- Benefit from our Employee Assistance Program, addressing physical, emotional, and financial wellbeing.
- Take advantage of our Employee Referral Bonus and enjoy working alongside your friends.
- Relevant experience in supervisory position is highly advantageous.
- Your positive, can-do approach sets the tone for excellence.
- Eager for new challenges and career growth.
- Holding a current Victorian RSA is essential for your role.
- Ensure team collaboration and effective staff teamwork.
- Monitor staff grooming and attire, correcting any issues.
- Engage with guests, colleagues, and other departments for guest satisfaction.
- Strive to meet special banquet event needs and arrangements.
- Prepare banquet areas/rooms, ensuring cleanliness and proper setup of furniture/equipment.
- Check table setups for cleanliness, neatness, and compliance with group requirements and standards; resolve any discrepancies.
- Record important details in the relevant department logbook.
- Assist in hiring, training, scheduling, evaluating, counseling, disciplining, and coaching staff.
- Foster positive work relationships and support team goals.
- Adhere to all company safety, security policies, and procedures; report accidents and unsafe conditions.
- Complete necessary safety training and certifications.
- Maintain a professional appearance and confidentiality of proprietary information; safeguard company assets.
- Greet and interact with guests per company standards; address service needs, assist disabled individuals, and express genuine gratitude.
- Communicate clearly and professionally; maintain telephone etiquette.
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
