Hutcheon and Pearce
Field Coordinator Foreman
📍Wee Waa NSW
Position Overview
Assist in directing and coordinating the field based workload of the Service Department to maximise efficiency and increase productivity while providing quality repair work. Work along the Service Manager to identify gaps in the training and development of staff, ensure the necessary resources are available and assist with customer calls.
Why Join Us:
- Industry Competitive Remuneration
- Staff discounts on John Deere parts, products, toys and merchandise
- Receive support to achieve your personal goals through our Westpac Corporate Partnership Program; receive free financial education (buying a home, budgeting, retirement), discounted interest rates, ‘Book a Banker’ workplace appointments
- Access to Toyota Fleet Vehicle discounts
- Enjoy exclusive discounts and cashback offer through our ‘Swag Store App’
- Progress with ease via John Deere Pathways, a dedicated Learning and Development Coordinator and annual Performance Reviews
Responsibilities will include (but are not limited to):
- Assist with the assignment of field technician jobs according to their skills and knowledge
- Ensure technicians have the requirements to perform the job
- Collate and appraise each field job card to ensure all details are accurate and complete
- Assist in the invoicing of field jobs
- Perform quotes and appraisals of field repair orders
- Directs and assists in the diagnosis of machine problems
- Maintains and recommends new tooling as required
- Handle customer queries
- Coordinate and schedule on-the-job training for our technicians
- Contribute to team and safety meetings
- Provide feedback on the performance of Service Technicians to the Service Manager
The Ideal Candidate should have:
- 3+ years experience as a qualified Service Technician
- Qualifications in HV Diesel Mechanics or similar
- Ability to lead, train and coach others
- Familiar with the John Deere product
- Strong verbal communication skills, ability to use standard desktop applications and
About Hutcheon and Pearce
Hutcheon & Pearce, the largest Australian family-owned John Deere dealership, with a rich history, spanning over 70 years across NSW. We proudly operate out of 20 locations and are committed to providing quality service in the agricultural / lifestyle industry. As a leading provider of John Deere equipment, we’re committed to providing top-notch equipment, exceptional after-sales support, and outstanding service to our customers.
Our team embodies four core values — Community, Innovation, Integrity, and Teamwork. These values drive our commitment to excellence, lasting relationships, strategic growth, ethical conduct, and shared success.
Hutcheon & Pearce has always been a proud family business. To us, our team is family.
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Want more information?
Contact ***********@hutcheonandpearce.com.au or call Zara on 0455 884 ***.
Resumes considered upon submission.
Apply today to experience the H&P difference! ✅
- Submit a Resume and Cover Letter detailing your relevant knowledge, skills, and experience.
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As part of the recruitment process, pre-employment checks will be conducted in line with the requirements of the position.
Hutcheon and Pearce is as inclusive employer. We strive to reflect the communities in which surround us, as a result we welcome and encourage applications from skilled people from all walks of life.