AddressFull time, residential position based in Tom Price, Western Australia
$83,500 p/a + Superannuation + 5 weeks annual leave
Thanarru! Welcome to IBN Corporation and thank you for wanting to be a part of our team.
IBN Corporation is a Charitable Trust operated for the advancement and prosperity of the Yinhawangka, Banyjima and Nyiyaparli people. IBN’s head office is in South Hedland, WA with offices also located in Tom Price, Karratha and Perth IBN Corporation delivers a range of programs and services including health, education, housing, culture, enterprise development and employment for the personal, social and economic wellbeing of our Members.
The Opportunity:
The Field Officer is responsible for general case management and support relating to education, health, employment for IBN Members. The Field Officer plays a crucial role in providing assistance to Members by offering a blend of virtual, in person, and administrative support; with the ability to communicate and liaise with diverse stakeholders. The role sits within the Member Services Team and reports to the Karratha & Tom Price Team Leader.
The Role:
- Provide assistance and support for Members
- Case Management – provide personal support to members including employment, training, and general access to public and community funding and services. This role includes;
- The Development of networks with relevant agencies to ensure members have access to support systems;
- Identify barriers for members to health, social and economic advancement and assist Members to overcome them.
- Community Programs
- Assist members in applying for help from the IBN Community Programs, to the point of Registration;
- Make recommendations to the Member Services Manager as appropriate regarding complex applications for assistance under the Community Programs
- Maintain complete, accurate and secure records of interactions with members and ensure that the highest standard of confidentiality and appropriate conduct is maintained in relation to the above duties.
- Other duties as required.
Essential Candidate Requirements:
- Working with Aboriginal people and understanding of Aboriginal Australian culture
- Customer service skills
- Current First Aid Certificate of willingness to complete
- Current Western Australia C-Class Driver’s licence
- Current National Police Clearance
- Working with Children Check as necessary
- Excellent Communication skills
- Critical thinking and problem solving skills
- Strong demonstrated understanding of indigenous culture
- High level organisational skills with the ability to multi-task in a fast paced environment
- High proficiency in Microsoft office suite
- Demonstrated understanding of the maintenance of confidentiality and integrity in the workplace
- Contribute to the development and improvement of OHS and risk management initiatives and practices in the workplace.
Desirable skills, attributes and experience
- Certificate minimum III in Community Services or progress towards the same
- 2-3 years’ experience in Community Services
The Benefits
• Housing Subsidy
• $1200 Physical Exercise Allowance
• Salary Packaging
• Return Economy Airfare to Perth
• Air-Conditioning Subsidy
* Conditions Apply
IBN may commence appointment proceedings immediately, appoint by invitation or make no appointment at all. This opportunity is only open to candidates with the right to work in Australia.
IBN Traditional Owner Members, and Aboriginal and Torres Strait Islander people are encouraged to apply.
