Field Service Supervisor - Traffic Management

Altus provides daily traffic control services for more than 1,500 customers across metropolitan, regional and rural Australia. We leverage an immense resource base of 3,000+ qualified staff, thousands of specialised vehicles and equipment types and 24 depots across the country to ensure customers can deliver and that everyone gets home safely.

We live and breathe our Values - Protecting the Protectors, Be the Benchmark, Get it Done, Make an Impact, Grow.

Our team has an exciting opportunity for a dedicated, enthusiastic and experienced Field Service Supervisorto work with our major clients.

TheField Service Supervisoris a front-facing hands on role with a primary focus on overseeing the safe and compliant delivery of Traffic Management services. Reporting to the Operations Manager, the role will be responsible for the direct supervision of traffic controllers in addition to assisting with a wide range of strategic safety and operational objectives including:

• Safety performance
• Training
• Injury management
• Incident investigation
• Fleet and equipment management

Duties

• Oversee and manage the safe and compliant delivery of Traffic Management services
• Provide clear direction and guidance to traffic controllers in relation to safe work practices that align with company policies and procedures, legislative obligations and industry best practice 
• Upskilling and training on-road staff
• Liaise with clients and traffic controllers to effectively manage and resolve issues that arise on site 
• Conduct site and branch audits and promote a strong safety culture
• Incident Investigation
• Lead an excellent team environment & customer service satisfaction
• The ability to develop strong internal and external client relationships
• Conduct drug and alcohol testing in accordance with the Fit for Work policy and in support of prevailing KPI’s
• Assist with the support of injured workers and the implementation of return to work plans

Skills & Experience

• Previous experience in the Traffic Control or a similar (blue collar) industry
• Demonstrated supervisory and/or training experience
• Prior experience in a workplace where health and safety has been a key operational focus
• Proven capacity for keeping a variety of tasks on stream and the ability to deliver against multiple timeframes
• Strong computer skills including the ability to engage with and learn new systems
• Proven track record in a service-based, customer-centric industry 
• The ability to develop and maintain strong internal and external client relationships

Culture & Benefits

• A commitment to safety in all we do - an industry leader
• Fun and engaging safety and wellbeing initiatives for everyone to be involved in
• Birthday and anniversary reward and recognition
• Active contributor to the SARAH Group and National Road Safety Week
• Weekly pay cycle

How to Apply

Click "Apply" now