AddressReal Time Instruments (RTI) is an Australian based company specialising in on-line elemental and moisture analysis of bulk materials providing operators with process data to make proactive real-time control decisions to improve plant efficiency and bottom-line profitability.
With a vast global network of reputable business partners on all continents, we can provide customers with unmatched service and sales support ranging from on-site technical services to remote diagnostic and calibration expertise.
Are you passionate about Technology, Research and Development and looking for a customer focused and field based role where you can get your hands dirty?
Amazing opportunity to join our global Head Office team in tropical Mackay.
Permanent, Monday to Friday position
9 day fortnight
Phone, laptop, company vehicle use and fuel card
Job Purpose :
- Support our broader Field Services Teams o provide
- on-site and in-field repair, remote calibrations, maintenance, installation and commissioning services for RTI equipment and sensors.
- You are a natural detective and enjoy diagnosing, repairing and servicing equipment.
- Building and maintaining strong, rewarding relationships with RTI customers and providing excellent customer service
- Ensuring optimal equipment performance levels, maximising uptime for our customers.
- Supporting our broader Field Service teams in Brisbane and WA when required
- Opportunities to expand your technical skills and International travel opportunities also available.
Ideal skills and capabilities include:
- Certificate 111 In Electrotechnology and Instrumentation
- Qualifications in radiation safety and handling
- Current drivers license and clean driving record
- Natural and engaging customer service skills
- Positive attitude and team focus
- Flexibility to support on-call customer requests after hours if needed
- Enjoy diagnosing problems and repairing equipment in the field
- Inquisitive, keen to learn attitude and problem solving nature
- Ability to prioritise workload and manage multiple tasks effectively
- Proficient in using a variety of hand and power tools
