Field Service Technician

If you are looking to cement your career, work in a progressive, supportive environment and looking to work with the best in the business, then this role is for you. 

Safetech is Australia’s leading provider of lifting solutions and loading dock equipment and employs nearly 170 people Australia wide with a high staff retention rate. Our client base includes virtually all of Australia’s leading companies over a wide range of industries. More than 80% of Australia’s groceries are moved using our equipment and we design and build complex lifting solutions for Australia’s major builders, factories, warehouses, hospitals, arts centres and the resource industry. Many of our products are exported or manufactured by partners internationally.

We are looking for an experienced Field Service Technician to support our continuing growth. This position is located at Mount Waverley where you will be required to service and repair Safetech's extensive range of lifting and materials handling equipment.  You will be hands on in the field for much of your time and required to work independently as well as with teams on larger jobs. This role is supported by a large, experienced, dynamic and innovative engineering and support team. 

To be successful in this role, the successful candidate will need to demonstrate experience and knowledge in the key areas defined below:

• Perform independent inspection, service and repair of Safetech equipment in the field in an expeditious manner while assuring the Customer's needs are met and exceeded
• Plan and undertake the servicing and repairs of new equipment
• Undertake repairs, servicing and planned maintenance works for existing Customers as needed
• Attend to, service and / or repair equipment failures / breakdowns
• Identify areas of improvement of products in the field
• Accurately complete all necessary paperwork associated with field repair and servicing including work sheets, time sheets and safety analysis sheets
• Maintain complete and accurate service vehicle inventory in line with the company guidelines and timely compliance with vehicle service, warehouse, tool and equipment maintenance requirements
• Work closely with all other departments in the company
• Availability to participate in an on-call after hours roster
• Other duties as required.

Other key attributes required for this role are:

• Previous experience with Field Service work involving onsite fabrication and welding repairs
• Experience in control circuits for fault finding / diagnostics and repairs
• Experience carrying out field wiring on medium to heavy duty industrial plant or equipment
• Familiarity with hydraulic and electrical schematics and control automation understanding
• Ability to work independently
• A valid driver’s license
• Holding current Forklift and EWP licenses, whilst not essential would be well regarded
• Qualifications in an Electrical and / or Mechanical trade will be highly regarded
• Experience with variable speed drives
• Basic hand tools.

If you want to be part of a dynamic and progressive team with Australia’s leading Materials Handling Company, submit your resume with a cover letter, noting your suburb, and click "Apply Now".

Visit our website www.safetech.com.au to view the position description and our product range.