Field Service Technician/ Engineer - Anz

Join the leading conveyor equipment solutions provider, specialising in modular plastic conveyor belts. Our client is a global leader committed to innovation and customer satisfaction. Currently, we are seeking a dynamic individual to join our team as a Field Service Technician/Engineer based in Melbourne, Australia.
Role Overview:
As a Field Service Technician/Engineer, you will play a crucial role in our lifecycle group, providing technical support for our equipment after sales. Our product lines primarily consist of conveyor belts built by other companies or our team. This multifaceted position involves field installation support, maintenance, troubleshooting, training, and auditing activities.
Duties & Responsibilities:

• Oversee and guide installation and start-up support for new major installations at customer sites.
• Provide operator and maintenance training to customers.
• Conduct maintenance and health checks of installed equipment, including conveyors.
• Troubleshoot and provide on-site repairs or replacements as needed.
• Coordinate product testing and factory acceptance tests.
• Manage and maintain Tradeshow & demonstration equipment.

To be successful you must have:

• Education and background in Electrical/Mechanical or equivalent work experience.
• Must have a Valid Forklift License and necessary Field Service licenses.
• Strong mechanical and electrical/controls aptitude.
• Ability to travel frequently with minimal notice.
• Practical problem-solving skills and ability to read technical drawings.
• Fluent in English with excellent communication skills.
• Customer-oriented with a strong service mentality, with a friendly, social, collaborative personality
• Must meet COVID-19 vaccination requirements.

This role offers a Competitive Salary + Bonus with steady salary growth, though this is a field role, it offers a steady work-life balance and travel opportunities internationally, as well as, across Melbourne.
If you're a proactive, technically skilled individual with a passion for customer service and problem-solving, we want to hear from you!
For more information feel free to contact Monica Benfatto at 0474840677 or monica@smaart.com.au
Apply now to join our team and contribute to delivering exceptional solutions worldwide.