Field Services Engineer

Are you looking for long term career opportunities with a growing organisation?

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Job Description:

We have a Field tech role based in Adelaide Metro area, to be successful the candidate would be required to pass a national Police check and scope of rostered out of hours support (on call).

Responsibilities:

Do you believe that you can?:

• Provide high-quality desktop support to all types of users including at an executive level.
• Initial set up and support of laptops, desktops, mobiles, and peripherals.
• Support users face to face.
• Complete routine maintenance of standard hardware such as laptops/mobile devices.
• Accurately manage and track business assets, requests, and incidents.
• Prioritise new support requests and existing work orders.
• Record and maintain accurate service details, time records and job notes.
• Maintain awareness and active involvement in safety to prevent injuries to yourself, colleagues, and customers.
• Work within the time limits as assigned for specific tasks.

Knowledge and Skills:

All you need is to have proven experience in:

• Basic hardware and operating system familiarity.
• Strong attention to detail and accuracy.
• Ability to multitask.
• Great interpersonal skills.
• Excellent verbal and written skills.
• Excellent customer service skills.
• Ability to function in a fast-paced deadline-oriented environment.
• Professional demeanor.
• Excellent time management skills.
• Strong Customer relationship building skills.
• Good teamwork with peers and company personnel.
• Have a currant Australian drivers License.
• And be able to pass the Company’s background check requirements. (including but not limited to National Police Check (NPC, Employment and drug screens.)

Do People Describe You As:

• An eager learner, who is excited to expand knowledge and gain experience working with and supporting the latest technologies?
• A fantastic communicator, who does everything in your power to meet customers’ needs & as someone who follows up to make sure you did the work right?
• Someone looking to tackle an intense but rewarding & exciting role?

In alignment with our commitment to fostering a flexible and dynamic work environment, we have adopted a hybrid working approach that acknowledges the importance of in-person collaboration while recognising that the determination of your work location will be based on a range.

DXC Culture & Benefits
DXC Technology is dedicated to ‘putting its people first’. We offer competitive remuneration; benefits, training and career opportunities and a culture that demonstrates our employees are our priority. Some of our benefits include but not limited to:

• DXC University
• Education Assistance
• Reward & Recognition
• Staff Referral Program
• Novated Leasing
• Health Insurance (discount program)
• Volunteer Days / Emergency Services