Field Services Engineer

Field Service Engineer – Stawell
Full time - Permanent
80 hours per fortnight including a monthly ADO
$92,856 p.a + oncall allowances

About the role
As a Field Service Engineer based from the Stawell office, you will work closely with other Field Services Engineers and the wider IT Team to make a significant impact supporting our IT systems.

Reporting to the Director of Digital Health Services & Operations, you will play a critical role in ensuring the smooth operation of our network, cybersecurity, ICT systems, servers, and desktop hardware across the region. You will be responsible for maintaining and improving server rooms / comms rooms, and data centres, as well as providing technical solutions in a professional manner and adhering to ITIL processes.

If you are a self-motivated professional with strong communication skills and a solid understanding of ICT concepts, we would love to hear from you.

Key Responsibilities

• Maintain and improve server room, comms room and data centre environments.
• Regularly check campus locations to ensure equipment and services are operating smoothly.
• Provide technical solutions in a professional and timely manner.
• Builds and grows relationships with stakeholders, vendors, and suppliers.
• Adhere to ITIL processes, including Change Management, Incident Management, Knowledge Management, and Major Incident Management when needed.
• Ensure technical processes follow best practices.
• Design and implementation of new hardware and software solutions.

Skills and experience

• Strong understanding of networking concepts and experience managing large networks
• Office 365 and Azure AD Admin experience
• Experience working with cloud technology.
• Extensive experience in installing software patches and updates.
• Demonstrable PowerShell abilities
• Excellent verbal and written communication skills
• A current driver’s license.
• Excellent at problem solving, self-starter and working autonomously.

Grampians Health Culture & Benefit
At Grampians Health, we recognise our staff are our greatest asset.  We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers, and contractors at all sites.

• Flexible work arrangement and purchase leave opportunities
• Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays.
• Access to discounted health club membership
• Staff rewards and recognition programs
• 5 weeks annual leave per year

Stawell Region

Stawell is a small town, with a big heart. Life is lived here at a slower pace, it's perfect for people who are wanting to get away from big cities and unwind. We have beautiful wildlife and numerous hiking trails, you will never outgrow this place and its wonders. Stawell is only a 45-minute drive to Horsham, where you can have the opportunity to dine from restaurants, farm gates and cellar doors of some of Australia's best and most awarded venues.If you are dreaming of a career change with country lifestyle and want to sway expensive urban dwelling for stunning natural landscapes, Stawell is the place for you.

How to apply
Click APPLY or contact Peter Brennan, Director of Digital Health Services & Operations 0407 556 *** for a confidential discussion.

All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.

All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask.  Additional PPE requirements are role dependent.

Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people.

Grampians Health is committed to providing a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+