AddressField Services Technician
Does working with cutting-edge technology in complex mining environments sound exciting to you? Are you looking for challenging and engaging work, applying innovative solutions that maximize efficiency and productivity in mining operations? Look no further!
Hexagon combines sensor, software, and autonomous technologies to put data to work, boosting efficiency, productivity, quality, and safety across a wide range of industries. With a team of over 22,000 people in 50 countries, Hexagon is at the forefront of the field. We integrate people and processes to provide a life-of-mine solution to our customers, allowing for insight-driven decisions to boost safety and productivity.
We are currently seeking an experienced Field Services Technician on a permanent full-time basis to join our team.
As a Field Services Technician with Hexagon, you will gain valuable firsthand experience with frequent domestic and international travel, offering you a unique opportunity to explore diverse locations, immerse yourself in different cultures, and expand your personal and professional horizons while delivering exceptional technical support to clients.
What’s on offer
Apart from a salary package that is commensurate with your skills and experience, you will also benefit from the following:
- Personalized training and upskilling opportunities for both technical and soft skills, ensuring that you're always at the forefront of your field
- The opportunity to work with a diverse, talented, multi-disciplinary team across the globe, gaining valuable skills and knowledge servicing some of the biggest names in the industry
- International and domestic travel to a variety of locations for client services, giving you the opportunity to see the world while making a difference
- Social events, team building activities, morning teas, quiz nights, and more, fostering a sense of camaraderie and community.
Specific Duties
- To ensure Hexagon Mining technology solutions at client mine sites operate effectively and deliver tangible value to their mining operations.
- To provide training, instruction and advice to our customers on the effective use and operation of Hexagon Mining technology solutions.
- To repair, install, configure, commission and support electronic, microprocessor-based systems and radio communications equipment including issue identification and resolution for equipment based on our customer mine sites and on HxGN’s premises.
Skills and Experience Required
- Keen interest in providing a superior level of customer service and support to our clients
- Mechanical aptitude and willingness to be trained in Hexagon Mining’s products.
- Ability to work proactively with minimal supervision and in a team environment
- Strong written, interpersonal and negotiation skills
- Trade certificate or equivalent in Electronics, Industrial Electronics, Instrumentation, Communications
- Manual car drivers’ licence
Desirable Traits, Skills and Experience
While Hexagon will provide all training necessary, applicants with any of the following are preferred:
- Good computing skills (firmware and software loading and management, troubleshooting, administration tasks and email)
- Basic knowledge / understanding of LANs, WANs, working with Linux OS Command Line Interface
- Demonstrated customer service experience
- Demonstrated experience troubleshooting and repairing electronics systems
- Demonstrated work experience in on site installation, system configuration, commissioning, troubleshooting and repair
- Background in industries such as electronics, radio, television, automotive, mining or similar
- Substantial demonstrated experience in supporting, diagnosing and troubleshooting diverse and varied environments with a focus on electronic / electrical repairs
Ready to Join Our Team?
If you are excited about making a difference in the mining industry, ready to take on new challenges, and eager to be a global leader in mining solutions, we want to hear from you!
To apply, click the “Apply Now” button to submit your resume and cover letter, outlining your relevant experience and why you would be a great fit for the Field Services Technician role.
Don't miss out on this exciting opportunity to shape the future of mining with Hexagon!
To learn more about what we do at Hexagon Mining, head to hexagonmining.com and follow our YouTube channel at youtube.com/user/hexagonmining
