Address
Form of workPermanent
Closing Date
28 June 2023 11:59pm
Job Title
Field Technician
Job Summary
Job Description
We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.
What we can offer:
From Gender Affirmation Leave to Telstra’s Additional Leave Day, we give you time to spend away from work when you need it most.
Pay for performance. We recognize outstanding contributions through our competitive incentive programs.
Parental Leave. A gender-equal policy for all parent/s so you can choose how and when you take your leave (16 weeks full pay or 32 weeks half pay). Receive superannuation contributions on paid and unpaid parental leave.
Unlimited learning. Level up your skills with access to 17,000 learning programs.
Extra perks. Receive 25% off Telstra products and services, plus unlock exclusive discounts from over 240 brands and partners.
About the role
The Field Technician role without immediate supervision or direction, work in a fast-paced team that provides our customers with a great experience by activating and assuring telecommunications / technology products and services, in the home and or business.
You actively participate in a diverse team environment to deliver the optimum customer and commercial outcomes aligned to the corporate strategy.
There are 3 open positions available, and this role will maintain customer service in Canberra.
Key Responsibilities:
Deliver seamless service rectification and product installations, to the full satisfaction of Telstra’s customers.
Complete assurance & activation of products, services & CPE, including –
- Exchange MDF, Customer MDF and Pillar Jumpering
- PSTN
- ISDN
- Pair Gain Systems
- ADSL (Simplex & Complex)
- nbn Consumer (Simplex & Complex)
- nbn Business
- OMMA
- Platinum
- BDSL
- ULL Interference Investigations
- Inspections (Poles and Network Sites)
- Power Remediation (Restore power to Network Sites)
- Power Routines (Proactive maintenance of power infrastructure in Network sites)
An employee will be required to possess and maintain the relevant and applicable licenses/qualifications to perform this role, as deemed mandatory by regulatory and legal authorities and must also possess and maintain a current driver’s license.
Ability to analyze and report results for voice, data and network technologies.
Certificate IV in Telecommunications + relevant open cabling license endorsed with Aerial (A), Underground (U).
Traffic management qualifications
An industry white card is also required.
This role requires the successful candidate to be vaccinated against Covid-19, to ensure the safety and wellbeing of our people and customers. However, please speak to us if you have any questions about this based on your individual circumstances.
If this opportunity sounds like a perfect fit for you, we'd encourage you to apply!
