Established in 2001 our client is a well regarded organisation with offices in Sydney, Brisbane and Melbourne. Due to sustained strategic growth they now require an extra resource to support the financial planners. Working in a pod structure you will be building relationships with clients and work directly with 1 award winning adviser.
The Role - Working in an adviser pod your duties will be:
- Provide a point of contact for clients. Answer incoming calls and handle non-advice related queries.
- Liaise with product providers to assist and resolve client queries, collect client data and prepare required documentation and reports.
- Complete and follow up tasks associated with implementation of advice strategy for a client.
- Complete and follow up tasks associated with on-going review for a client.
- Researching products, strategies and technical issues.
- Accurate and timely record keeping of both client files and XPLAN.
- Focused on continuous improvement and creative thinking around process improvement.
The Person
- Minimum of 1-2 years experience supporting a financial adviser
- Experience with implementation
- Excellent at building relationships with clients
- Strong attention to detail
- Excellent organisational skills
- Friendly personality
To apply for the role please press apply now or call James on 0451 831 ***