AddressEstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
Overview of the role:
The Fleet Operations Manager is a pivotal leadership position focused on optimizing operational efficiency. Responsible for overseeing processes, this role involves analysing workflows, identifying bottlenecks, and implementing improvements to drive cost-effectiveness. The Fleet Operations Manager leads cross-functional teams, emphasizing collaboration to integrate technology solutions, ensure regulatory compliance, and monitor key performance indicators. A key aspect of the role is building and managing high-performing teams, fostering a culture of continuous improvement, and adapting to changes in the financial landscape.
What you will do:
• Manage PRO (Public Relations Officer) team and maintain traffic files open at all times.
• Overseas and Improve vehicle registration, renewals process and all fleet services activities.
• Maintain enhanced records of the fleet documents and provide analysis and reports on the status of the fleet services activities.
• Set up policies, frameworks, KPI’s (Key Performance Indicators) and governance for fleet services.
• Monitor compliance and performance with group policies and procedures.
• Carry out and manage technical and operational activities for fleet management of the vehicles (Documentation, legalization, insurance, claims, taxes, fuel, permits, contract management and cost control).
• Monitor and ensure Fleet Operations are in compliance with local and state rules and regulations, coordinate with government authorities.
• Coordinate with vehicle remarketing team to ensure timely disposal of the sale stock and manage the re-ordering of the vehicle as per size, mix and composition.
• Arrange timely exchange and transfer of the buyback units.
• Proper reconciliation for the physical vehicle inventory in disposal stock.
• Support in the preparation of annual budget fleet plan.
• Carry out market consultations for the acquisition/contracting purposes of the new vehicles and improvement of the supply conditions.
• Provide comprehensive reporting on the stocks, mix and composition, cost of ownership, utilization and WDV (please provide WDV full form).
• Perform physical inventory of the asset on a frequent basis.
• Ensure that the fleet replacement is optimized and manage the cost of LRF.
• Manage the tracking and asset management of VMD devices, Toll and other fleet assets.
• Provide monthly report on fleet availability, mix and composition,
• Provide monthly report on fleet maintenance activities and cost.
• Develop and recommend policies and procedures for the efficient management of the fleet vehicles and equipment and software systems.
• Establish and oversee data tracking practices including fleet mileage, repair requests, fuel management, vehicle replacement rates, inventory, operations and maintenance rates.
• Determines, schedules, and coordinates purchase and retirement of fleet vehicles and equipment.
• Effectively communicate operational strategies and changes.
• Collaborate with cross-functional teams, including finance, IT, compliance, and customer service.
• Oversee activities with regards to the repair and preventive maintenance and replacement of the fleet to reduce the fleet idle time.
• Review, negotiate and manage agreements between Hertz and maintenance suppliers
Required skills to be successful:
• 7-10 years’ experience as manager in fleet management in Leasing and Rental companies
• Experience in managing large fleet of above 3000 Vehicles and Proven experience in a similar role with a track record of successfully managing large fleets and diverse teams.
• Experience in vehicle maintenance, rental and leasing models, large fleet procurement and telematics
• 5+ years of managerial experience or large teams and In-depth knowledge of the car industry and its current trends
About the team:
This role will be reporting to the Head of Financial Services Operations.
What equips you for the role:
• Diploma in Accountancy, Finance or a related subject
• Professional communication and presentational (written and verbal) skills
• Excellent interpersonal skills and high level of emotional intelligence
• Excellent customer interaction skills
• Extensive knowledge on Saudi Arabia traffic and transportation rules and regulations automotive market, government entities related to fleet
• In-depth knowledge of logistics, procurement strategies, and fleet management technologies
• Strong financial acumen and budget management skills
• Stakeholder management and team development skills
• Expertise in budgeting and cost control
• Problem solving and analytical skills
• Data management and analysis
About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM as well as EV brands such as Polestar and BYD.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.
