Our client, a prominent fashion retail group in Australia, is seeking a dedicated Workforce Planning Coordinator to join their team.Benefits:
- Access significant discounts across our wide range of brands.
- Begin your day at 5am, fostering a better work-life balance in the afternoons.
- Flourish within a supportive and high-achieving work environment.
- Participate in our Corporate Social Responsibility efforts and community partnerships, offering numerous engagement opportunities.
Based onsite 5 days a week and starting at 5am you'll be instrumental in the day-to-day operations, overseeing waving and rostering functions to ensure seamless coordination and exceptional customer service. From managing visitors' greetings to supporting office and warehouse activities, you'll play a pivotal role in the success of the organisation, focusing on various responsibilities aimed at enhancing efficiency and ensuring top-notch customer service.Key Responsibilities:
- Workforce Planning: Collaborate with stakeholders to develop daily, weekly, and monthly forecasts, ensuring alignment with evolving labour requirements and operational demands.
- Rostering: Utilise your organisational skills to create and adjust staff rosters, balancing operational needs with service level agreements to drive optimal performance.
- Workload Management: Take charge of absence coverage, deftly reorganizing work assignments to maintain seamless workflow continuity and mitigate operational disruptions.
- Continuous Improvement: Champion a culture of continuous improvement by proactively identifying opportunities to optimise rostering, wages, and costs, driving efficiency enhancements across the board.
- Onboarding: Lead the induction and orientation programs for new employees and contractors, ensuring a positive experience for new starters
- Performance Evaluation: Actively participate in site meetings to evaluate productivity levels, collaboratively identifying areas for improvement and implementing refined operational procedures to enhance overall performance.
- Resource Monitoring: Support the monitoring and reporting of site resource utilisation and productivity targets, providing valuable insights to inform strategic decision-making and drive operational excellence.
- Experience and Expertise: Ideally, you'll bring prior experience in rostering and/or Workforce Planning, with a proven track record of success in a dynamic operational environment.
- Analytical: Possess strong analytical skills coupled with a strategic mindset, enabling you to navigate complex operational challenges and drive data-informed decision-making.
- Communication: Demonstrate exceptional communication skills, with the ability to convey complex ideas clearly and concisely to diverse stakeholders at all levels of the organization.
- Technological Proficiency: Exhibit proficiency in Microsoft Suite applications, particularly Excel & Word, leveraging technology to streamline processes and enhance efficiency.
- Adaptability and Agility: Thrive in a fast-paced, ever-evolving environment, with a demonstrated ability to quickly adapt to new systems, processes, and operational requirements.