Food & Beverage Operations Manager

The Company & Hotel

We are ‘relentlessly guest obsessed’ at AccorHotels. Everything we do, we do to help our guests feel welcome and valued and to give them the best experience possible. 

Novotel Sydney Airport hotel features 271 accommodation rooms, a 150 seat a la carte and buffet Restaurant, a Lobby Bar & 11 Conference rooms attracting a wide range of leisure, corporate, and conference guests. As a busy hotel just outside of the International Airport, we have the luxury of being surrounded by the greenery of Cahill Park and Kogarah Golf Course, just along the Cooks River.

What we Offer

#itsgoodtobeus – Oh, yes it is! We live and breathe by our four principles

1. People Crave Belonging
2. People Want the Real Deal
3. Every Person has a Story
4. People Hate to be Wrong

You’ll learn a lot more about these principles if you come to work for us! Imagine coming to work every day and encouraged to bring your TRUE self to work?!

You will have the opportunity to build your skills and expertise to reach your potential and personal goals. We also provide full laundered uniforms, duty meals, staff parking, benefits and discounts in over 100 countries with Accor as well as access to a number of benefits with our partners.

The Role

We are looking for a driven and passionate Food and Beverage Operations Manager. A dynamic hands-on role which leads the day-to-day food and Beverage Operations in the hotel; including restaurant, bars, events and function rooms.

The food and Beverage Operations Manager will effectively lead and engage the team, cultivating a positive and productive team culture, focussed on providing the highest level of service. 

Our ideal candidate is a person who is confident, with proven leadership traits, combined with excellent problem-solving abilities. .

In this role you will:

• Manage the service of food and beverage within the restaurant, bar, room service and conferencing, outside catering area.
• Being responsible for the effective management of the Food and Beverage on a day-to-day basis. 
• Oversee the restaurant, bar and conference and functions service operations that maximises efficiency and effectiveness and service delivery.
• Innovating and approving all menus and products for sale within the F&B areas of service.
• Maintaining a high quality and consistency of food and beverage products.

What we are looking for

If this role interests you and you can demonstrate that you have:

• Experience in leading and supervising food and beverage departments and teams in medium to large hotel.
• Highly developed interpersonal and cross-cultural communication skills, including negotiation/conflict resolution skills.
• Coordinate between Food & Beverage, and other departments to ensure that preparations for events and functions have been made.
• Demonstrated ability to maintain composure and effectiveness when faced with high-pressure situations.
• An ability to ask the right questions and listen intently to gather enough information to solve problems, resolve complaints and create those Heartist Moments.
• Champion the Heartist culture and live Accor values
• Someone who can lead by example, is hands on and can instill a sense of fun in the workplace.
• Hold a valid RSA – essential.

We want to hear from you!