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Form of workDo you have managerial experience in specialty coffee? Do you take pride in leading people and growing business? If so, Stitch Coffee invites you to join our renowned specialty coffee brand and team in a Management position leading our Sydney venues. Bring your expertise and dedication to create memorable coffee experiences that leave a lasting impression!
STITCH COFFEE was born of an idea that coffee is much like a tapestry - it is a weaving of origins and flavours to create a delicious cup. Today we are a company heavily focused on creating connections through coffee, from green bean importers, to everyday coffee drinkers and everyone in between. Our love for coffee is showcased by professional baristas, the daily home brewers and the cafes that serve our coffee. We continue to source coffee ethically from around the world and ensure that we have the ability to communicate this with our community. We are continuously evolving our buying practices and fostering relationships with importers and farmers to ensure a healthy future for coffee.
Minimum Requirements:
- Minimum 2-4 year’s experience in the same, or similar role
- Previous multi-site experience is required
- Proven knowledge and understanding of financial reporting such as P&Ls, cost analysis and ad-hoc reporting.
- Ability to meet budgets and set KPI’s, engage your team on this journey
- Outstanding time management and organisational skills
Your Responsibilities include but are not limited to:
- Develop and implement strategies that drive sales growth and customer satisfaction.
- Oversee the day-to-day operations of our cafes/retail stores, including inventory management, visual merchandising, and customer service.
- Develop and maintain strong relationships with key vendors and suppliers.
- Monitor and analyse sales and inventory data to identify trends and opportunities.
- Provide cost & sales analysis on all retail and cafe stock offering and across the business centre you manage.
- It is your responsibility to create an enjoyable customer experience which exceeds customary standards and service levels
- Create and implement SOPs to ensure brand standards are always maintained to the highest of levels across all venues
- Identify and implement improved service practices and procedures
- Proactive leadership and displays a strong initiative level: Strong connection with team and people in order to build a strong culture and increase tenure
- Ability to meet budgets and set KPI’s and engage your team of Café Managers on this journey
- Ensure compliance with all company policies and procedures, as well as local and federal regulations.
- Collaborate with marketing and sales teams to develop promotions, events, and campaigns that align with Marketing Manager’s Omni-channel strategy.
- Liaise with Finance Manager to produce workable rolling forecasts and Budgets
Join the Stitch Coffee team and be part of a dynamic and dedicated group of professionals who are passionate about coffee. If you are ready to showcase your managerial expertise and contribute to our pursuit of coffee excellence, apply now for the position of Cafe Manager!
This is a once in a lifetime opportunity to be part of a new concept in the coffee industry – not just a café but a destination for coffee lovers.
Potential for growth as we expand our business.
If you have what we are looking for, please send us a resume and a cover letter. Only successful candidates will be contacted.
