Fraud and Scams Analyst

Since 1959, Australian Military Bank has provided members with fantastic service, great rates and competitive banking and insurance products. As a member-owned financial institution, we are all about putting members first and helping them to achieve their financial goals. We offer mortgage, consumer and credit loan facilities as well as products and services within superannuation, everyday transactions, savings, term deposits and insurance.

Your Role:This role is responsible for preventing, detecting and investigating cases alerted on internal and external fraud monitoring platforms, responding to scams, general banking related fraud incidents, and provide timely and accurate reporting. Fraud and Scams – Investigation and PreventionDirect interaction with customers (phone calls and emails) in relation to suspected fraudulent activity, including interaction with scam victims and providing them necessary support. Investigate incidents of Fraud and Scams resulting in actual or potential loss to the Bank or its customers.

 Prepare comprehensive investigation report and analysis to conclude each investigation. Coordinate information exchange with other financial institutions…

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