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Form of workYour new company
This company is an award winning Australian bank working for their members. They offer a dynamic and flexible working culture offering retail products.
Your new role
This role is part of the Financial Crime department and reports to the Head of Financial Crime. Responsibilities of the role are below:
• Interaction with customers over phone calls and email in relation to suspected fraudulent activity
• Investigate incidents of Fraud and Scams
• Prepare comprehensive investigation reports and analysis to conclude each investigation
• Ensuring Fraud and scam detection controls are working effectively and contribute to how these can be improved
• Providing support to the business in relation to fraud matters, incident management, breach reporting and policy & procedure advice; and provision of insightful, accurate, timely and effective analytics.
• Conducting monitoring of transactions and behavioural analysis of customers to identify, investigate and act upon potential financial crime activity
• Prepare monthly reporting for all Fraud and scam cases, including losses and assessment of
Gaps and weaknesses in internal controls
• Review and optimise Fraud and scam detection rules to enable proactive monitoring of trends
• Investigate Unusual Activity Reports related to potential Fraud and money laundering, complete detailed investigative analysis and submit SMRs to AUSTRAC.
• Assist AML team when required with KYC, ECDD and Transaction Monitoring
What you'll need to succeed
• Tertiary qualifications in a relevant discipline e.g. Degree qualified in Business, Data Analytics or other related business discipline• 2 + years experience, ideally covering Fraud or Scams
• Excellent communication skills
• Clear and analytical thinker, comfortable with analysis and interpretation of data, reporting and investigation skills.
• Willingness and ability to learn
What you'll get in return
The role is a permanent role and offers a hybrid working culture of 3 days a week in the office and two days from home, as part of an energetic and vibrant, close-knit team. You will be the Fraud and Scams SME and have senior engagement within the bank.
What you need to do now
Please apply now or email your CV to philip.lewis@hays.com.au to be shortlisted. Please note, this role is open to people who hold full working rights in Australia.
